Does the Chat Aid agent actually execute work?

Yes. Unlike suggestions or copilots, the Chat Aid agent executes tasks. It drafts replies, updates CRM records, and routes tickets automatically based on your instructions.

How is this different from Chat Aid's built-in AI?

Chat Aid's native AI is limited to the app. Our agent works across your entire stack, connecting Chat Aid to 1,500+ apps to complete multi-step workflows.

Is this better than using Zapier for Chat Aid?

Zapier requires building complex logic step by step. With DoMyWork, you describe the task in plain English and the agent performs the work across Chat Aid and your other tools.

Can the agent monitor my Chat Aid tickets 24/7?

Yes. You can set up agents on autopilot to watch for new tickets, triage them, and alert your team the moment something important arrives.

Is my Chat Aid data safe?

We prioritise security. Your data is processed only to execute the tasks you define, and we do not use your private Chat Aid information to train public AI models.

Can the agent connect Chat Aid to multiple apps at once?

Absolutely. You can give the agent one instruction to read a ticket, update your CRM, create a GitHub issue, and notify your team in Slack all at once.

AI Agent for Chat Aid

Resolve customer tickets, route inquiries, and update your CRM records automatically. DoMyWork AI agents work with Chat Aid and 1,500+ apps to turn conversations into resolved business outcomes.

Find all tickets from today and draft replies

Summarise the last 50 chats into a report

Update CRM records for customers with open tickets

Flag urgent tickets and alert the team

Find customers waiting for a follow-up

Extract feature requests from chat history

Agent for

Chat Aid

A Product by

Trusted by

42,000+ businesses worldwide

Certified

💬 Chat with agent

Resolve the tickets that matter most right now

Reply to urgent chats, route complex issues, update CRM data, and flag trends across your tools.

12 tickets drafted in Chat Aid

Catch up on every ticket that needs a reply

"Find all tickets in Chat Aid waiting for a reply, draft a helpful response based on our knowledge base in Notion, and save them as drafts in Chat Aid."

Send Message

Find tickets that have been open for too long

"Identify tickets in Chat Aid open for over 24 hours, summarise the last customer message, and post a summary to the support channel in Slack."

Send Message

Extract product bugs from support chats

"Search Chat Aid history for bug reports, extract the steps to reproduce, and create a new issue in GitHub."

Send Message

Summarise customer feedback for the product team

"Find all chats mentioning 'feature request', summarise the feedback, and add it to our product roadmap in Notion."

Send Message

Update customer details from chat conversations

"Read the latest chats, extract new phone numbers or company names, and update the contact record in HubSpot."

Send Message

Got a different task in mind? Describe it

Send Message

Find customers at risk based on their chat tone

"Analyse the last 50 chats in Chat Aid, identify customers with frustrated language, and create a follow-up task in Asana for their account manager."

Send Message

Send a personalised check-in to quiet accounts

"Identify customers who haven't chatted in 30 days, draft a check-in email in Gmail, and save it for review."

Send Message

Prepare a summary for upcoming renewals

"Find all chats from customers with renewals in 30 days, summarise their recent issues, and add the summary to the renewal document in Google Docs."

Send Message

Identify upsell opportunities from chat context

"Scan chats for mentions of 'more seats' or 'upgrade', identify the customer, and create a deal in HubSpot."

Send Message

Draft responses to common customer questions

"Find the top 5 questions from this week's chats and draft a template response to be added to our help centre."

Send Message

Got a different task in mind? Describe it

Send Message

Check for missing CRM data in chat logs

"Compare Chat Aid contact lists with HubSpot, identify missing emails or phone numbers, and update the CRM records."

Send Message

Clean up duplicate tickets in the system

"Find duplicate tickets in Chat Aid from the same sender, merge the history, and close the duplicates."

Send Message

Sync chat volume data to your spreadsheet

"Calculate daily ticket volume from Chat Aid and add a row to our 'Operations' spreadsheet in Google Sheets."

Send Message

Review agent response times for the week

"Calculate the average response time per agent in Chat Aid and post a weekly report to the leadership Slack channel."

Send Message

Audit ticket categories for accuracy

"Review the last 100 tickets in Chat Aid, verify the category labels, and update any that are incorrectly tagged."

Send Message

Got a different task in mind? Describe it

Send Message

Get a high-level summary of customer sentiment

"Analyse the last week of chats in Chat Aid, identify the top 3 customer pain points, and email a summary to me."

Send Message

Spot emerging product issues early

"Search Chat Aid for recurring keywords related to product errors and post an alert to the engineering channel in Slack."

Send Message

Find out what customers love about us

"Scan Chat Aid for positive feedback, extract the specific praise, and add it to our 'Customer Wins' document in Notion."

Send Message

Identify which features are most requested

"Extract all feature requests from Chat Aid, group them by category, and post the top 3 requests to Slack."

Send Message

Review high-priority escalations

"Find all tickets in Chat Aid tagged 'urgent' or 'escalated', summarise the current status, and post them to my Slack."

Send Message

Got a different task in mind? Describe it

Send Message

How Does a Chat Aid AI Agent Work

Connect Your Apps

Type Your Task

Agent Executes & Reports Back

See it in action

Try Chat Aid AI Agent

🛸 Autopilot

Act on customer conversations the moment they happen — with agents on autopilot

The agents work across your apps 24/7.

They catch new tickets, route them, and update your records so no customer request ever goes ignored.

Setting up an autopilot is too easy

New ticket is created in Chat Aid

Describe...

1. Route urgent tickets to the right team instantly

WhenNew ticket is created in Chat Aid

Then

Read the ticket, check for keywords like 'urgent' or 'broken', and route it to the priority channel in Slack.

Put on Autopilot

2. Auto-reply to common questions

WhenNew ticket is created in Chat Aid

Then

Check if the question matches our FAQ, draft a reply, and send it immediately if confidence is high.

Put on Autopilot

3. Flag high-value customers for priority support

WhenNew ticket is created in Chat Aid

Then

Check the customer email against our VIP list in HubSpot, and if they are a match, flag the ticket as 'VIP' in Chat Aid.

Put on Autopilot

4. Daily summary of unresolved tickets

WhenEvery day at 09:00 AM

Then

Find all open tickets in Chat Aid, summarise the count by category, and post a report to Slack.

Put on Autopilot

5. Notify the team of new bug reports

WhenNew ticket is created in Chat Aid

Then

Analyse the ticket for bug-related language, and if it's a bug, create a ticket in GitHub and notify the team in Slack.

Put on Autopilot

1. Alert account managers to negative feedback

WhenNew ticket is created in Chat Aid

Then

Analyse the ticket sentiment, and if it's negative, alert the assigned account manager in Slack.

Put on Autopilot

2. Log every ticket interaction in the CRM

WhenNew ticket is created in Chat Aid

Then

Extract the customer email and ticket summary, then add a note to the contact record in HubSpot.

Put on Autopilot

3. Identify upsell leads from chat context

WhenNew ticket is created in Chat Aid

Then

Check if the customer mentions 'upgrade' or 'pricing', and create a lead in HubSpot if they do.

Put on Autopilot

4. Weekly report of customer health trends

WhenEvery Monday at 08:00 AM

Then

Analyse last week's tickets, identify the top 3 issues, and email a summary to the success team.

Put on Autopilot

5. Follow up on closed tickets

WhenTicket is closed in Chat Aid

Then

Wait 24 hours, then send a check-in email via Gmail to ensure the customer is satisfied.

Put on Autopilot

1. Sync ticket volume to your dashboard

WhenNew ticket is created in Chat Aid

Then

Log the ticket category and timestamp in our Google Sheets dashboard.

Put on Autopilot

2. Monitor agent performance metrics

WhenEvery Friday at 05:00 PM

Then

Calculate average resolution time for the week and post a summary to the operations channel in Slack.

Put on Autopilot

3. Detect ticket category mislabels

WhenNew ticket is created in Chat Aid

Then

Check the ticket content against the category label, and if it's a mismatch, flag it for review in Slack.

Put on Autopilot

4. Archive old tickets to external storage

WhenEvery month on the 1st

Then

Find all tickets older than 90 days in Chat Aid, export them to a CSV, and upload to Google Drive.

Put on Autopilot

5. Check for missing CRM data

WhenNew ticket is created in Chat Aid

Then

Check if the customer exists in HubSpot, and if not, create a new contact record.

Put on Autopilot

1. Get alerted to major product issues

WhenNew ticket is created in Chat Aid

Then

Monitor for keywords like 'outage' or 'crash', and alert me directly via Slack.

Put on Autopilot

2. Weekly executive summary of customer chats

WhenEvery Monday at 09:00 AM

Then

Summarise the key themes from last week's chats and email the report to me.

Put on Autopilot

3. Identify top feature requests automatically

WhenNew ticket is created in Chat Aid

Then

Check if the ticket mentions a feature request, and if so, add it to our 'Roadmap' Notion page.

Put on Autopilot

4. Notify me of VIP customer escalations

WhenNew ticket is created in Chat Aid

Then

Check if the customer is a high-value account, and if they are, notify me immediately in Slack.

Put on Autopilot

5. Review customer wins from the week

WhenEvery Friday at 04:00 PM

Then

Search for positive feedback in Chat Aid and post a summary of the wins to the company Slack channel.

Put on Autopilot

Build your own autopilot

Set the trigger. Describe the action. Done.

1. Select when agent is executed

App

Chat Aid

When

Select

2. Describe the task to agent

Put on Autopilot

Playbooks

Turn any repetitive process into a
click-to-complete workflow.

Collect inputs through forms, run AI agents on the spot — all on one page.

Ticket Escalation Playbook

FormCollect data with form

1. Enter Ticket Details

Enter Ticket Details

Fill fields below 👇

Ticket ID *

AI AgentExecute agent from playbook

2. Summarise Issue

Agent

Retrieve ticket {{Ticket ID}} from Chat Aid, summarise the technical issue and steps to reproduce.

Complete in a clickSend data to 1500+ apps

3. Create GitHub Issue

Create IssueinGitHub

4. Notify Slack

Send MessageinSlack

Ticket Escalation Playbook

Escalate complex tickets to engineering with a full summary.

Clone This Playbook

Knowledge Base Update Playbook

Add new solutions to your knowledge base.

Clone This Playbook

Customer Refund Playbook

Process a refund request and notify the customer.

Clone This Playbook

Feature Request Playbook

Log and categorise feature requests.

Clone This Playbook

Urgent Triage Playbook

Quickly triage an urgent ticket.

Clone This Playbook

Onboarding Playbook

Send a welcome email and set up tasks.

Clone This Playbook

Renewal Playbook

Prepare for a customer renewal.

Clone This Playbook

Churn Risk Playbook

Identify and address churn risk.

Clone This Playbook

Success Story Playbook

Capture a customer success story.

Clone This Playbook

Check-in Playbook

Send a regular check-in email.

Clone This Playbook

Data Cleanup Playbook

Clean up CRM data.

Clone This Playbook

Report Generation Playbook

Generate a weekly report.

Clone This Playbook

Access Review Playbook

Review user access rights.

Clone This Playbook

Budget Tracking Playbook

Track team budget.

Clone This Playbook

Onboarding Audit Playbook

Audit new employee onboarding.

Clone This Playbook

Strategy Review Playbook

Review weekly strategy.

Clone This Playbook

Customer Feedback Playbook

Review customer feedback.

Clone This Playbook

Investor Update Playbook

Prepare investor update.

Clone This Playbook

Competitor Watch Playbook

Monitor competitor mentions.

Clone This Playbook

Team Morale Playbook

Check team morale.

Clone This Playbook

1500+ App Integrations

Connect Chat Aid + Your Favourite Apps With AI Agents

Google Sheets

Webhook / API Integration

SafetyCulture (iAuditor)

Swipe Pages

Manychat

Freshworks CRM (Freshsales Suite)

TikTok Lead Generation

Salesforce Marketing Cloud

RSS

Builderall Mailingboss

Facebook Custom Audiences

FastField Mobile Forms

Thrive Themes (Thrive Automator)

Instagram for business

Microsoft Dynamics 365 CRM

Google Search Console

QuickEmailVerification

CalendarHero (Zoom.ai)

CompanyCam (In Review)

Raisely

Elastic Email

LeadDyno

Adobe Commerce (Magento)

Microsoft Dynamics 365 Business Central

Alchemer (SurveyGizmo)

Katana Cloud Manufacturing

Brilliant Directories

Wix

You Need A Budget (YNAB)

Accredible Credential

Cisco Webex (Meetings)

Box

GREEN-API (In Review)

BrowserAct

Facebook Ads Management And Insights

Agolix (Assessment Generator)

The Conversion Engine

WhatsApp V3 by OnlineLiveSupport

PDF Export by PDFCrowd

Lob

Forminit (Getform.io)

Vooplayer - ( Spotlightr )

Instabot: Chatbot Platform

The Course Creator's Kit

Really Simple Systems CRM

SMS Online Live Support

SolarWinds Service Desk

Eko

Manifestly Checklists

Tango Card (Under Review)

Unsplash (Under Review)

Sempico Solutions SMS

WhatsApp Blast, APIs & CRM by WAToolsonline

Planyo Online Booking

PagePixels Screenshots

NioLeads

Xoal

PostGrid Print and Mail

Crypto Valley Journal

Projekly – Project Management, CRM, HR & Invo

Google Photos(Under Review)

8x8

Email List Validation

BPC

LinkupAPI for LinkedIn

Moz

WhatsApp Notifications and Alerts by SyncMate

E2B

ReachStream Email Verifier

Automate any manual work with AI Agents

One-off tasks in one message

Chat

When

New ticket is created in Chat Aid

Then

Recurring Work on autopilot

Autopilot

Ticket Triage Playbook

Enter ticket ID

Analyse customer intent

Assign to team

Repetitive Processes in 1 click

Playbooks

Why DoMyWork

Most Tools Call Themselves Agents.
Few Actually Are.

Capability	DoMyWork AI agent + execution	Claude Code Agentic dev CLI	Anthropic Cowork Desktop file agent	Zapier / Make / n8n Rule-based automation	ChatGPT + Copilot General AI assistants
	Getting Started
Instant To Start, No Setup			App Install Needed	Flows Must Be Built First
No Pre-Mapping Needed				Every Field Must Be Mapped
No Technical Skills Needed		Terminal, Scripts, Infra		Gets Complex Fast
	Reach & Execution
Built-In App Connections	1500+ Apps	Manual Config	Via Connectors Only	Each Needs Its Own Flow	Own Ecosystem Only
Web Research & Scraping	Built-In, No Extra Setup				Not Automation-Grade
	Intelligence
Reasons Through Edge Cases					Reasons, Rarely Acts
Scheduled Tasks					Limited Support
Single Prompt, Multi-App				Each App Pair Needs Own Flow	Conversation-Scoped Only

Agent for

Chat Aid

A Product by

Trusted by

42,000+ businesses worldwide

Certified

FAQ

Questions
About Chat Aid AI Agent

An AI agent for Chat Aid is a digital worker that connects to your helpdesk to read, classify, and act on tickets across your other business tools like HubSpot, Slack, and Notion.

Give It a Task.
Watch It Get Done.

Type in your task. The agent accesses your apps, reasons through the data, executes across your stack, and comes back with results.

👇 Tell the AI agent what to do

Run My Agent Free

AI Agent for Chat Aid

Resolve the tickets that matter most right now

Catch up on every ticket that needs a reply

Find tickets that have been open for too long

Extract product bugs from support chats

Summarise customer feedback for the product team

Update customer details from chat conversations

Got a different task in mind? Describe it

Find customers at risk based on their chat tone

Send a personalised check-in to quiet accounts

Prepare a summary for upcoming renewals

Identify upsell opportunities from chat context

Draft responses to common customer questions

Got a different task in mind? Describe it

Check for missing CRM data in chat logs

Clean up duplicate tickets in the system

Sync chat volume data to your spreadsheet

Review agent response times for the week

Audit ticket categories for accuracy

Got a different task in mind? Describe it

Get a high-level summary of customer sentiment

Spot emerging product issues early

Find out what customers love about us

Identify which features are most requested

Review high-priority escalations

Got a different task in mind? Describe it

How Does a Chat Aid AI Agent Work

Act on customer conversations the moment they happen — with agents on autopilot

1. Route urgent tickets to the right team instantly

2. Auto-reply to common questions

3. Flag high-value customers for priority support

4. Daily summary of unresolved tickets

5. Notify the team of new bug reports

1. Alert account managers to negative feedback

2. Log every ticket interaction in the CRM

3. Identify upsell leads from chat context

4. Weekly report of customer health trends

5. Follow up on closed tickets

1. Sync ticket volume to your dashboard

2. Monitor agent performance metrics

3. Detect ticket category mislabels

4. Archive old tickets to external storage

5. Check for missing CRM data

1. Get alerted to major product issues

2. Weekly executive summary of customer chats

3. Identify top feature requests automatically

4. Notify me of VIP customer escalations

5. Review customer wins from the week

Playbooks

Turn any repetitive process into a click-to-complete workflow.

What are playbooks?

Ticket Escalation Playbook

Knowledge Base Update Playbook

Customer Refund Playbook

Feature Request Playbook

Urgent Triage Playbook

Onboarding Playbook

Renewal Playbook

Churn Risk Playbook

Success Story Playbook

Check-in Playbook

Data Cleanup Playbook

Report Generation Playbook

Access Review Playbook

Budget Tracking Playbook

Onboarding Audit Playbook

Strategy Review Playbook

Customer Feedback Playbook

Investor Update Playbook

Competitor Watch Playbook

Team Morale Playbook

Connect Chat Aid + Your Favourite Apps With AI Agents

Automate any manual work with AI Agents

One-off tasks in one message

Recurring Work on autopilot

Repetitive Processes in 1 click

Most Tools Call Themselves Agents. Few Actually Are.

Questions About Chat Aid AI Agent

Turn any repetitive process into a
click-to-complete workflow.

Most Tools Call Themselves Agents.
Few Actually Are.

Questions
About Chat Aid AI Agent