Does the ChatWerk agent actually execute tasks?

Yes. Unlike a copilot that just suggests text, the ChatWerk agent executes actions across your connected apps, such as creating tickets, updating contacts, or sending emails.

How is this different from native ChatWerk AI?

Native AI features in ChatWerk are limited to the app itself. Our agent works across your entire stack, connecting ChatWerk to tools like HubSpot, Zendesk, and Slack to complete end-to-end work.

Is this better than Zapier for ChatWerk automation?

Zapier requires you to build rigid, step-by-step logic. With DoMyWork, you simply describe the task in plain English, and the agent handles the multi-step execution across your apps.

Does the agent monitor my ChatWerk account 24/7?

Yes. Once you set up an autopilot job, the agent watches for new messages or events in ChatWerk and acts on them instantly, ensuring no conversation falls through the cracks.

Is my data safe with the ChatWerk agent?

We prioritise security and data privacy. Your ChatWerk data is processed only to perform the tasks you authorise, and we do not use it to train public models.

Can the ChatWerk agent connect to multiple apps at once?

Absolutely. The agent is designed for cross-app intelligence, meaning it can read a message in ChatWerk, look up a contact in HubSpot, and create a ticket in Zendesk in one fluid motion.

AI Agent for ChatWerk

Triage, reply, and resolve customer conversations automatically. DoMyWork AI agents work with ChatWerk and 1,500+ apps to turn every chat into a resolved relationship.

Summarise yesterday's chat transcripts for my team

Find unanswered chats and draft replies in Gmail

Update HubSpot contacts based on chat intent

Check for churn-risk keywords in recent messages

Export chat data to Google Sheets for reporting

Draft a follow-up for the last 5 customer chats

Agent for

ChatWerk

A Product by

Trusted by

42,000+ businesses worldwide

Certified

💬 Chat with agent

Resolve the conversations that matter most to your customers

Triage urgent messages, draft tailored replies, update your CRM, and sync data across your apps.

12 summaries posted to Slack

Catch up on every customer message from the weekend

"Check all ChatWerk messages from the weekend, identify customers with open issues, and draft personalised follow-up emails in Gmail for each one. Post the summary to Slack."

Send Message

Flag churn-risk conversations in your history

"Scan past ChatWerk conversations for negative sentiment or churn keywords and list the top 5 customers who need a proactive check-in."

Send Message

Summarise recent feature feedback for the product team

"Find all messages mentioning 'feature request' or 'bug' from the last week and compile a summary for the product team."

Send Message

Update customer health scores in your CRM

"Review chat frequency for my top 20 accounts and update their health score in HubSpot based on recent engagement."

Send Message

Draft responses to common customer questions

"Find the last 10 'how-to' questions in ChatWerk and draft helpful responses for each using our knowledge base."

Send Message

Got a different task in mind? Describe it

Send Message

Clear the support backlog from today

"Identify all pending support chats in ChatWerk, categorise them by urgency, and assign them to the correct team member in Trello."

Send Message

Find unanswered technical queries

"Search for technical support questions that haven't received a reply in 4 hours and notify the engineering team in Slack."

Send Message

Create tickets for all unresolved issues

"Review all active ChatWerk chats and create a support ticket in Zendesk for every inquiry that hasn't been resolved yet."

Send Message

Follow up on ticket resolutions

"Check the status of tickets closed in Zendesk today and send a quick satisfaction check-in via ChatWerk."

Send Message

Compile a list of recurring bugs

"Analyse the last 50 support chats for recurring bug reports and generate a list of the top 3 issues for the dev team."

Send Message

Got a different task in mind? Describe it

Send Message

Identify leads from chat interactions

"Scan ChatWerk transcripts for users asking about pricing or demos and add them as new leads in Salesforce."

Send Message

Extract testimonials from happy customers

"Find positive feedback in ChatWerk, extract the quote, and add it to our 'Testimonials' spreadsheet."

Send Message

Segment users by interest

"Analyse recent chat topics and tag users in Mailchimp based on the products they expressed interest in."

Send Message

Gather event feedback

"Review chat messages from the last 48 hours for feedback on our recent webinar and summarise the top 3 takeaways."

Send Message

Identify potential case study candidates

"Find customers who have asked about advanced use cases in ChatWerk and flag them for the marketing team."

Send Message

Got a different task in mind? Describe it

Send Message

Qualify leads from chat

"Review ChatWerk messages from potential buyers, check if they meet our ICP, and update their status in HubSpot."

Send Message

Schedule discovery calls from chat

"Identify customers asking for a demo in ChatWerk and send them a Calendly link to book a time."

Send Message

Prepare for sales calls

"Summarise the last 5 chat interactions with this lead before my upcoming discovery call."

Send Message

Track competitor mentions

"Flag any ChatWerk messages where a competitor is mentioned and log the context in our sales database."

Send Message

Nurture stale leads

"Find leads who haven't replied to our last 3 messages in ChatWerk and draft a 'break-up' email in Gmail."

Send Message

Got a different task in mind? Describe it

Send Message

How Does a ChatWerk AI Agent Work

Connect Your Apps

Type Your Task

Agent Executes & Reports Back

See it in action

Try ChatWerk AI Agent

🛸 Autopilot

Act on customer conversations the moment they arrive — with agents on autopilot

The agents work across your apps 24/7.

They catch new messages, triage them, and trigger the right follow-up before you even open your inbox.

Setting up an autopilot is too easy

New message is received in ChatWerk

Describe...

1. Triage urgent customer issues instantly

WhenNew message is received in ChatWerk

Then

Analyse the message for urgency, check if the customer is a high-value account in HubSpot, and alert the success manager in Slack if it's critical.

Put on Autopilot

2. Send proactive check-ins for at-risk accounts

WhenEvery Monday at 09:00 AM

Then

Find accounts with low usage in HubSpot and send a personalised check-in message via ChatWerk.

Put on Autopilot

3. Log all chat interactions to your CRM

WhenNew message is received in ChatWerk

Then

Summarise the chat and log it as a note in the corresponding contact record in HubSpot.

Put on Autopilot

4. Identify upsell opportunities

WhenNew message is received in ChatWerk

Then

Detect if a customer mentions 'upgrade' or 'more seats' and create a task for the sales team in Pipedrive.

Put on Autopilot

5. Celebrate customer milestones

WhenNew deal is closed in HubSpot

Then

Send a congratulatory message to the customer via ChatWerk.

Put on Autopilot

1. Auto-assign support tickets

WhenNew message is received in ChatWerk

Then

Determine the topic, check agent availability in Zendesk, and assign the ticket to the right person.

Put on Autopilot

2. Send status updates to customers

WhenTicket is updated in Zendesk

Then

If the ticket status changes to 'Pending', send a polite update to the customer via ChatWerk.

Put on Autopilot

3. Escalate long-running tickets

WhenEvery hour

Then

Check for tickets in Zendesk open for >24 hours and notify the support lead in Slack.

Put on Autopilot

4. Collect feedback after resolution

WhenTicket is solved in Zendesk

Then

Send a feedback request link to the customer via ChatWerk.

Put on Autopilot

5. Sync support notes

WhenNew message is received in ChatWerk

Then

Copy the chat transcript to the Zendesk ticket description.

Put on Autopilot

1. Capture event registrations

WhenNew message is received in ChatWerk

Then

If the user says 'register', extract their email and add them to the event list in Google Sheets.

Put on Autopilot

2. Notify team of new leads

WhenNew message is received in ChatWerk

Then

If the user is a new lead, post their details and intent to the #leads Slack channel.

Put on Autopilot

3. Send welcome messages

WhenNew contact is created in HubSpot

Then

Send a welcome message via ChatWerk introducing our resources.

Put on Autopilot

4. Track campaign success

WhenNew message is received in ChatWerk

Then

If the user mentions a specific campaign, log the interaction in Google Sheets.

Put on Autopilot

5. Share new content

WhenEvery Friday at 10:00 AM

Then

Post the latest blog link to our most active ChatWerk users.

Put on Autopilot

1. Route hot leads to sales reps

WhenNew message is received in ChatWerk

Then

If the user asks for a quote, assign a sales rep in HubSpot and send an introduction.

Put on Autopilot

2. Follow up on demo requests

WhenNew message is received in ChatWerk

Then

If a user requests a demo, create a deal in HubSpot and send a Calendly link.

Put on Autopilot

3. Log sales calls

WhenNew call is logged in HubSpot

Then

Send a summary of the call to the customer via ChatWerk.

Put on Autopilot

4. Re-engage cold leads

WhenEvery month

Then

Find leads inactive for 30 days in HubSpot and send a check-in via ChatWerk.

Put on Autopilot

5. Alert sales on VIP activity

WhenNew message is received in ChatWerk

Then

If a VIP customer messages, alert the account owner in Slack immediately.

Put on Autopilot

Build your own autopilot

Set the trigger. Describe the action. Done.

1. Select when agent is executed

App

ChatWerk

When

Select

2. Describe the task to agent

Put on Autopilot

Playbooks

Turn any repetitive process into a
click-to-complete workflow.

Collect inputs through forms, run AI agents on the spot — all on one page.

Account Review Playbook

FormCollect data with form

1. Enter Account Details

Enter Account Details

Fill fields below 👇

Account Name *

AI AgentExecute agent from playbook

2. Analyse History

Agent

Retrieve and summarise ChatWerk history for {{Account Name}}.

AI AgentExecute agent from playbook

3. Score Health

Agent

Compare chat sentiment with HubSpot usage data for {{Account Name}}.

Complete in a clickSend data to 1500+ apps

4. Create Report

Create DocumentinGoogle Docs

5. Notify Manager

Send MessageinSlack

Account Review Playbook

Run for quarterly reviews. Gathers data, summarises chats, and preps the report.

Clone This Playbook

Churn Risk Playbook

Investigates at-risk accounts.

Clone This Playbook

Onboarding Playbook

Guides new customers.

Clone This Playbook

Feedback Loop Playbook

Processes product feedback.

Clone This Playbook

Renewal Playbook

Manages renewals.

Clone This Playbook

Ticket Triage Playbook

Categorises and assigns tickets.

Clone This Playbook

Bug Report Playbook

Escalates bugs.

Clone This Playbook

Refund Playbook

Processes refunds.

Clone This Playbook

Feature Request Playbook

Logs feature requests.

Clone This Playbook

SLA Alert Playbook

Handles SLA breaches.

Clone This Playbook

Content Promotion Playbook

Shares new content.

Clone This Playbook

Lead Nurture Playbook

Nurtures leads.

Clone This Playbook

Webinar Follow-up Playbook

Follows up on webinars.

Clone This Playbook

Ad Campaign Playbook

Launches ad campaigns.

Clone This Playbook

Newsletter Playbook

Sends newsletters.

Clone This Playbook

Demo Booking Playbook

Books demos.

Clone This Playbook

Proposal Playbook

Creates proposals.

Clone This Playbook

Contract Playbook

Manages contracts.

Clone This Playbook

Meeting Prep Playbook

Preps for meetings.

Clone This Playbook

Lead Research Playbook

Researches leads.

Clone This Playbook

1500+ App Integrations

Connect ChatWerk + Your Favourite Apps With AI Agents

Google Sheets

Webhook / API Integration

SafetyCulture (iAuditor)

Freshworks CRM (Freshsales Suite)

TikTok Lead Generation

Salesforce Marketing Cloud

RSS

Builderall Mailingboss

Facebook Custom Audiences

FastField Mobile Forms

Thrive Themes (Thrive Automator)

Instagram for business

Microsoft Dynamics 365 CRM

Google Search Console

QuickEmailVerification

Adobe Commerce (Magento)

Ora

CalendarHero (Zoom.ai)

CompanyCam (In Review)

Microsoft Dynamics 365 Business Central

Alchemer (SurveyGizmo)

Katana Cloud Manufacturing

Brilliant Directories

You Need A Budget (YNAB)

Wix

Accredible Credential

Box

Cisco Webex (Meetings)

GREEN-API (In Review)

Clio Grow

Facebook Ads Management And Insights

Agolix (Assessment Generator)

The Conversion Engine

WhatsApp V3 by OnlineLiveSupport

PDF Export by PDFCrowd

Lob

Forminit (Getform.io)

Vooplayer - ( Spotlightr )

Instabot: Chatbot Platform

The Course Creator's Kit

Really Simple Systems CRM

SMS Online Live Support

SolarWinds Service Desk

Eko

Manifestly Checklists

Tango Card (Under Review)

Unsplash (Under Review)

Sempico Solutions SMS

WhatsApp Blast, APIs & CRM by WAToolsonline

Planyo Online Booking

PagePixels Screenshots

NioLeads

Xoal

PostGrid Print and Mail

Crypto Valley Journal

Projekly – Project Management, CRM, HR & Invo

Google Photos(Under Review)

8x8

Email List Validation

BPC

LinkupAPI for LinkedIn

Moz

WhatsApp Notifications and Alerts by SyncMate

E2B

Automate any manual work with AI Agents

One-off tasks in one message

Chat

When

New message is received in ChatWerk

Then

Recurring Work on autopilot

Autopilot

Customer Escalation

Enter conversation ID

Analyse chat sentiment

Notify manager in Slack

Repetitive Processes in 1 click

Playbooks

Why DoMyWork

Most Tools Call Themselves Agents.
Few Actually Are.

Capability	DoMyWork AI agent + execution	Claude Code Agentic dev CLI	Anthropic Cowork Desktop file agent	Zapier / Make / n8n Rule-based automation	ChatGPT + Copilot General AI assistants
	Getting Started
Instant To Start, No Setup			App Install Needed	Flows Must Be Built First
No Pre-Mapping Needed				Every Field Must Be Mapped
No Technical Skills Needed		Terminal, Scripts, Infra		Gets Complex Fast
	Reach & Execution
Built-In App Connections	1500+ Apps	Manual Config	Via Connectors Only	Each Needs Its Own Flow	Own Ecosystem Only
Web Research & Scraping	Built-In, No Extra Setup				Not Automation-Grade
	Intelligence
Reasons Through Edge Cases					Reasons, Rarely Acts
Scheduled Tasks					Limited Support
Single Prompt, Multi-App				Each App Pair Needs Own Flow	Conversation-Scoped Only

Agent for

ChatWerk

A Product by

Trusted by

42,000+ businesses worldwide

Certified

FAQ

Questions
About ChatWerk AI Agent

It's an autonomous agent that connects ChatWerk to your other apps, allowing it to perform tasks like triaging messages, updating your CRM, and drafting replies without manual input.

Give It a Task.
Watch It Get Done.

Type in your task. The agent accesses your apps, reasons through the data, executes across your stack, and comes back with results.

👇 Tell the AI agent what to do

Run My Agent Free

AI Agent for ChatWerk

Resolve the conversations that matter most to your customers

Catch up on every customer message from the weekend

Flag churn-risk conversations in your history

Summarise recent feature feedback for the product team

Update customer health scores in your CRM

Draft responses to common customer questions

Got a different task in mind? Describe it

Clear the support backlog from today

Find unanswered technical queries

Create tickets for all unresolved issues

Follow up on ticket resolutions

Compile a list of recurring bugs

Got a different task in mind? Describe it

Identify leads from chat interactions

Extract testimonials from happy customers

Segment users by interest

Gather event feedback

Identify potential case study candidates

Got a different task in mind? Describe it

Qualify leads from chat

Schedule discovery calls from chat

Prepare for sales calls

Track competitor mentions

Nurture stale leads

Got a different task in mind? Describe it

How Does a ChatWerk AI Agent Work

Act on customer conversations the moment they arrive — with agents on autopilot

1. Triage urgent customer issues instantly

2. Send proactive check-ins for at-risk accounts

3. Log all chat interactions to your CRM

4. Identify upsell opportunities

5. Celebrate customer milestones

1. Auto-assign support tickets

2. Send status updates to customers

3. Escalate long-running tickets

4. Collect feedback after resolution

5. Sync support notes

1. Capture event registrations

2. Notify team of new leads

3. Send welcome messages

4. Track campaign success

5. Share new content

1. Route hot leads to sales reps

2. Follow up on demo requests

3. Log sales calls

4. Re-engage cold leads

5. Alert sales on VIP activity

Playbooks

Turn any repetitive process into a click-to-complete workflow.

What are playbooks?

Account Review Playbook

Churn Risk Playbook

Onboarding Playbook

Feedback Loop Playbook

Renewal Playbook

Ticket Triage Playbook

Bug Report Playbook

Refund Playbook

Feature Request Playbook

SLA Alert Playbook

Content Promotion Playbook

Lead Nurture Playbook

Webinar Follow-up Playbook

Ad Campaign Playbook

Newsletter Playbook

Demo Booking Playbook

Proposal Playbook

Contract Playbook

Meeting Prep Playbook

Lead Research Playbook

Connect ChatWerk + Your Favourite Apps With AI Agents

Automate any manual work with AI Agents

One-off tasks in one message

Recurring Work on autopilot

Repetitive Processes in 1 click

Most Tools Call Themselves Agents. Few Actually Are.

Questions About ChatWerk AI Agent

Turn any repetitive process into a
click-to-complete workflow.

Most Tools Call Themselves Agents.
Few Actually Are.

Questions
About ChatWerk AI Agent