Does the dotdigital agent actually execute tasks?

Yes. Unlike a copilot that just suggests text, DoMyWork executes the actual actions in dotdigital and your connected apps, such as updating records or sending drafts.

How is this different from dotdigital's native AI features?

Native features are often limited to the app's internal UI. DoMyWork acts across dotdigital, your CRM, and your other tools to complete end-to-end business tasks.

Is DoMyWork better than Zapier for dotdigital tasks?

Zapier requires you to build and maintain logic. DoMyWork uses plain English instructions to understand your intent and execute multi-step tasks across dotdigital and other apps.

Can the agent monitor my dotdigital account 24/7?

Yes. You can set up agents on autopilot to watch for new contacts or activity in dotdigital and act instantly, 24/7, without you needing to monitor anything.

Is my dotdigital data safe?

Yes. DoMyWork uses secure, encrypted connections to interact with your dotdigital account and only performs the specific tasks you authorise.

Can I connect dotdigital to other apps?

Yes. DoMyWork integrates dotdigital with 1,500+ other apps, allowing you to move data and trigger actions between them using simple natural language.

AI Agent for dotdigital

Segment, enrich, draft, and route your marketing contacts automatically. DoMyWork AI agents work with dotdigital and 1,500+ apps to keep your engagement high and your data clean.

Find contacts who opened the last email but didn't click

Draft a follow-up email for the segment [VIP]

Sync new dotdigital subscribers to Google Sheets

Analyse campaign performance from last month

Update contact tags based on recent purchase history

Export unsubscribed users to a suppression list

Agent for

dotdigital

A Product by

Trusted by

42,000+ businesses worldwide

Certified

💬 Chat with agent

Turn your marketing data into revenue and engagement

Segment your audience, draft tailored emails, clean up contact lists, and sync data across your CRM.

42 contacts identified in dotdigital

Catch up on every contact who hasn't engaged in months

"Find contacts in dotdigital with no activity for 90 days, draft a re-engagement email in dotdigital, and log the list in Google Sheets."

Send Message

Analyse the performance of your latest campaign

"Get the open and click rates for my latest dotdigital campaign, compare them against the previous month, and post a summary to Slack."

Send Message

Clean up your contact lists

"Identify duplicate emails in my dotdigital address books and merge them into the primary record."

Send Message

Segment contacts by recent behaviour

"Create a new segment in dotdigital for contacts who visited the pricing page but did not purchase."

Send Message

Prepare a monthly newsletter draft

"Summarise the top three blog posts from this week and draft a newsletter template in dotdigital."

Send Message

Got a different task in mind? Describe it

Send Message

Identify high-value customers for a VIP campaign

"Find customers in dotdigital who spent over £500 in the last 6 months and add them to the 'VIP' segment."

Send Message

Draft abandoned cart recovery emails

"Check dotdigital for abandoned carts from today, draft a personalised recovery email for each, and save as drafts."

Send Message

Update purchase history tags

"Sync recent order data from Shopify to dotdigital and update customer tags accordingly."

Send Message

Flag customers at risk of churn

"Identify customers in dotdigital who haven't ordered in 60 days and add them to a 'Win-back' list."

Send Message

Personalise product recommendations

"Analyse purchase history in dotdigital and suggest three relevant products for a new email campaign."

Send Message

Got a different task in mind? Describe it

Send Message

Draft responses for support-related feedback

"Find negative feedback in dotdigital surveys, draft a personal apology email, and save in dotdigital."

Send Message

Escalate urgent customer issues

"Check dotdigital for customers who reported 'Critical' issues and create a ticket in Zendesk."

Send Message

Onboard new trial users

"Identify new trial users in dotdigital and send a welcome sequence tailored to their industry."

Send Message

Update account status after renewal

"Check for renewed contracts in your CRM and update the contact status in dotdigital."

Send Message

Share feature updates with power users

"Find users in dotdigital with high engagement and draft an email about the new product launch."

Send Message

Got a different task in mind? Describe it

Send Message

Sync suppression lists across platforms

"Export unsubscribed users from dotdigital and update the suppression list in your CRM."

Send Message

Audit contact data quality

"Find contacts in dotdigital with missing name or company fields and attempt to fill them from web search."

Send Message

Report on list growth

"Calculate the monthly growth rate of my dotdigital address books and save the data to a spreadsheet."

Send Message

Standardise contact tags

"Review all tags in dotdigital and merge inconsistent naming conventions into a standard format."

Send Message

Archive old address books

"Identify address books in dotdigital that haven't been used in a year and move them to an archive folder."

Send Message

Got a different task in mind? Describe it

Send Message

How Does a dotdigital AI Agent Work

Connect Your Apps

Type Your Task

Agent Executes & Reports Back

See it in action

Try dotdigital AI Agent

🛸 Autopilot

Act on marketing signals the moment they land — with agents on autopilot

The agents work across your apps 24/7.

They catch new contacts, enrich their details, and trigger follow-up actions before you even open the app.

Setting up an autopilot is too easy

New contact is created in dotdigital

Describe...

1. Qualify new leads the moment they join your list

WhenNew contact is created in dotdigital

Then

Check the contact's email domain, enrich with company info, decide if they match your persona, and add to the correct nurture program.

Put on Autopilot

2. Flag low engagement before it becomes a churn risk

WhenNew email activity is recorded in dotdigital

Then

Check if the contact has opened any emails in 30 days; if not, flag them for a re-engagement campaign.

Put on Autopilot

3. Sync new subscribers to your CRM

WhenNew contact is created in dotdigital

Then

Verify the contact's details, check for duplicates in HubSpot, and create or update the record.

Put on Autopilot

4. Send a weekly campaign digest

WhenEvery Monday at 09:00 AM

Then

Summarise the previous week's dotdigital campaign performance and post the key metrics to Slack.

Put on Autopilot

5. Automate suppression list updates

WhenNew contact is unsubscribed in dotdigital

Then

Capture the email address and add it to your global suppression list in your CRM.

Put on Autopilot

1. Recover abandoned carts instantly

WhenNew abandoned cart is recorded in dotdigital

Then

Check the cart value, draft a recovery email with a discount code, and send it immediately.

Put on Autopilot

2. Welcome new customers with a personal touch

WhenNew purchase is recorded in dotdigital

Then

Analyse the items purchased, draft a thank-you email with relevant cross-sell suggestions, and send.

Put on Autopilot

3. Update loyalty tiers after every purchase

WhenNew purchase is recorded in dotdigital

Then

Calculate the customer's total spend, update their loyalty tier in dotdigital, and notify them.

Put on Autopilot

4. Handle returns with a feedback request

WhenNew return is recorded in dotdigital

Then

Send a personalised feedback survey to understand why the item was returned.

Put on Autopilot

5. Notify the team of high-value orders

WhenNew purchase is recorded in dotdigital

Then

Check if the order exceeds £1,000, and if so, post an alert to the sales channel in Slack.

Put on Autopilot

1. Triage support feedback surveys

WhenNew survey response is received in dotdigital

Then

Read the response, score the sentiment, and alert the account manager if the score is below 3.

Put on Autopilot

2. Alert on renewal dates

WhenNew contact is updated in dotdigital

Then

Check if the renewal date is within 30 days and create a task for the team to reach out.

Put on Autopilot

3. Send onboarding resources to new users

WhenNew contact is created in dotdigital

Then

Identify the user's role and send the relevant onboarding guide via email.

Put on Autopilot

4. Flag inactive trial users

WhenNew contact is created in dotdigital

Then

Monitor activity for 7 days; if zero logins occur, send a 'How can we help' email.

Put on Autopilot

5. Sync support tickets to marketing profiles

WhenNew support ticket is created in your helpdesk

Then

Find the contact in dotdigital and add a 'Support Case' note to their profile.

Put on Autopilot

1. Standardise new contact data

WhenNew contact is created in dotdigital

Then

Check the name formatting, fix capitalisation, and ensure the company name is standard.

Put on Autopilot

2. Report on list growth anomalies

WhenEvery day at 08:00 AM

Then

Check if list growth is 50% higher than average and alert the team if it looks like a bot attack.

Put on Autopilot

3. Clean up bounced email addresses

WhenNew email bounce is recorded in dotdigital

Then

Remove the bounced email from all active lists and mark as 'Invalid' in the CRM.

Put on Autopilot

4. Backup new contacts to cloud storage

WhenNew contact is created in dotdigital

Then

Save the contact details to a daily log file in Google Drive.

Put on Autopilot

5. Archive inactive address books

WhenEvery month on the 1st

Then

Identify address books with zero sends in 6 months and move them to an archive folder.

Put on Autopilot

Build your own autopilot

Set the trigger. Describe the action. Done.

1. Select when agent is executed

App

dotdigital

When

Select

2. Describe the task to agent

Put on Autopilot

Playbooks

Turn any repetitive process into a
click-to-complete workflow.

Collect inputs through forms, run AI agents on the spot — all on one page.

Campaign Launch Playbook

FormCollect data with form

1. Enter Campaign Details

Enter Campaign Details

Fill fields below 👇

Campaign Name *

Target Segment *

Key Message *

AI AgentExecute agent from playbook

2. Draft Email Content

Agent

Draft an email for {{Campaign Name}} targeting {{Target Segment}} using the message: {{Key Message}}.

3. Schedule in dotdigital

Create Campaignindotdigital

Campaign Launch Playbook

Draft and schedule a new campaign in minutes.

Clone This Playbook

Lead Enrichment Playbook

Enrich new leads with web data.

Clone This Playbook

Segment Creation Playbook

Build segments from criteria.

Clone This Playbook

Newsletter Content Playbook

Curate content for newsletters.

Clone This Playbook

A/B Test Setup Playbook

Set up A/B tests.

Clone This Playbook

Welcome Series Playbook

Set up welcome flows.

Clone This Playbook

Cross-Sell Playbook

Set up cross-sell emails.

Clone This Playbook

Flash Sale Playbook

Launch flash sales.

Clone This Playbook

Review Request Playbook

Request customer reviews.

Clone This Playbook

Win-back Playbook

Win back lost customers.

Clone This Playbook

Onboarding Playbook

Set up onboarding.

Clone This Playbook

Feedback Playbook

Gather feedback.

Clone This Playbook

Renewal Playbook

Manage renewals.

Clone This Playbook

Support Alert Playbook

Alert on issues.

Clone This Playbook

User Education Playbook

Send tips.

Clone This Playbook

List Audit Playbook

Audit lists.

Clone This Playbook

Data Sync Playbook

Sync data.

Clone This Playbook

Archive Playbook

Archive data.

Clone This Playbook

Tag Cleanup Playbook

Clean tags.

Clone This Playbook

Report Export Playbook

Export reports.

Clone This Playbook

1500+ App Integrations

Connect dotdigital + Your Favourite Apps With AI Agents

Google Sheets

Webhook / API Integration

SafetyCulture (iAuditor)

Freshworks CRM (Freshsales Suite)

TikTok Lead Generation

Salesforce Marketing Cloud

RSS

Builderall Mailingboss

Facebook Custom Audiences

FastField Mobile Forms

Thrive Themes (Thrive Automator)

Instagram for business

Microsoft Dynamics 365 CRM

Google Search Console

QuickEmailVerification

Adobe Commerce (Magento)

Ora

CalendarHero (Zoom.ai)

CompanyCam (In Review)

Microsoft Dynamics 365 Business Central

Alchemer (SurveyGizmo)

Katana Cloud Manufacturing

Brilliant Directories

You Need A Budget (YNAB)

Wix

Accredible Credential

Box

Cisco Webex (Meetings)

GREEN-API (In Review)

Clio Grow

Facebook Ads Management And Insights

Agolix (Assessment Generator)

The Conversion Engine

WhatsApp V3 by OnlineLiveSupport

PDF Export by PDFCrowd

Lob

Forminit (Getform.io)

Vooplayer - ( Spotlightr )

Instabot: Chatbot Platform

The Course Creator's Kit

Really Simple Systems CRM

SMS Online Live Support

SolarWinds Service Desk

Eko

Manifestly Checklists

Tango Card (Under Review)

Unsplash (Under Review)

Sempico Solutions SMS

WhatsApp Blast, APIs & CRM by WAToolsonline

Planyo Online Booking

PagePixels Screenshots

NioLeads

Xoal

PostGrid Print and Mail

Crypto Valley Journal

Projekly – Project Management, CRM, HR & Invo

Google Photos(Under Review)

8x8

Email List Validation

BPC

LinkupAPI for LinkedIn

Moz

WhatsApp Notifications and Alerts by SyncMate

E2B

Automate any manual work with AI Agents

One-off tasks in one message

Chat

When

New contact is created in dotdigital

Then

Recurring Work on autopilot

Autopilot

Campaign Setup

Enter campaign details

Draft content

Schedule in dotdigital

Repetitive Processes in 1 click

Playbooks

Why DoMyWork

Most Tools Call Themselves Agents.
Few Actually Are.

Capability	DoMyWork AI agent + execution	Claude Code Agentic dev CLI	Anthropic Cowork Desktop file agent	Zapier / Make / n8n Rule-based automation	ChatGPT + Copilot General AI assistants
	Getting Started
Instant To Start, No Setup			App Install Needed	Flows Must Be Built First
No Pre-Mapping Needed				Every Field Must Be Mapped
No Technical Skills Needed		Terminal, Scripts, Infra		Gets Complex Fast
	Reach & Execution
Built-In App Connections	1500+ Apps	Manual Config	Via Connectors Only	Each Needs Its Own Flow	Own Ecosystem Only
Web Research & Scraping	Built-In, No Extra Setup				Not Automation-Grade
	Intelligence
Reasons Through Edge Cases					Reasons, Rarely Acts
Scheduled Tasks					Limited Support
Single Prompt, Multi-App				Each App Pair Needs Own Flow	Conversation-Scoped Only

Agent for

dotdigital

A Product by

Trusted by

42,000+ businesses worldwide

Certified

FAQ

Questions
About dotdigital AI Agent

It is an autonomous agent that connects to dotdigital to perform tasks like segmenting contacts, drafting emails, and managing lists without you having to build complex workflows.

Give It a Task.
Watch It Get Done.

Type in your task. The agent accesses your apps, reasons through the data, executes across your stack, and comes back with results.

👇 Tell the AI agent what to do

Run My Agent Free

AI Agent for dotdigital

Turn your marketing data into revenue and engagement

Catch up on every contact who hasn't engaged in months

Analyse the performance of your latest campaign

Clean up your contact lists

Segment contacts by recent behaviour

Prepare a monthly newsletter draft

Got a different task in mind? Describe it

Identify high-value customers for a VIP campaign

Draft abandoned cart recovery emails

Update purchase history tags

Flag customers at risk of churn

Personalise product recommendations

Got a different task in mind? Describe it

Draft responses for support-related feedback

Escalate urgent customer issues

Onboard new trial users

Update account status after renewal

Share feature updates with power users

Got a different task in mind? Describe it

Sync suppression lists across platforms

Audit contact data quality

Report on list growth

Standardise contact tags

Archive old address books

Got a different task in mind? Describe it

How Does a dotdigital AI Agent Work

Act on marketing signals the moment they land — with agents on autopilot

1. Qualify new leads the moment they join your list

2. Flag low engagement before it becomes a churn risk

3. Sync new subscribers to your CRM

4. Send a weekly campaign digest

5. Automate suppression list updates

1. Recover abandoned carts instantly

2. Welcome new customers with a personal touch

3. Update loyalty tiers after every purchase

4. Handle returns with a feedback request

5. Notify the team of high-value orders

1. Triage support feedback surveys

2. Alert on renewal dates

3. Send onboarding resources to new users

4. Flag inactive trial users

5. Sync support tickets to marketing profiles

1. Standardise new contact data

2. Report on list growth anomalies

3. Clean up bounced email addresses

4. Backup new contacts to cloud storage

5. Archive inactive address books

Playbooks

Turn any repetitive process into a click-to-complete workflow.

What are playbooks?

Campaign Launch Playbook

Lead Enrichment Playbook

Segment Creation Playbook

Newsletter Content Playbook

A/B Test Setup Playbook

Welcome Series Playbook

Cross-Sell Playbook

Flash Sale Playbook

Review Request Playbook

Win-back Playbook

Onboarding Playbook

Feedback Playbook

Renewal Playbook

Support Alert Playbook

User Education Playbook

List Audit Playbook

Data Sync Playbook

Archive Playbook

Tag Cleanup Playbook

Report Export Playbook

Connect dotdigital + Your Favourite Apps With AI Agents

Automate any manual work with AI Agents

One-off tasks in one message

Recurring Work on autopilot

Repetitive Processes in 1 click

Most Tools Call Themselves Agents. Few Actually Are.

Questions About dotdigital AI Agent

Turn any repetitive process into a
click-to-complete workflow.

Most Tools Call Themselves Agents.
Few Actually Are.

Questions
About dotdigital AI Agent