AI Agent for Exotel

"Check my missed calls in Exotel from yesterday, look up the caller details in my CRM, and draft a callback request for my team in Slack."

"Analyse call transcripts from the last 3 days in Exotel and list the top 3 product complaints."

"Identify calls that dropped before reaching an agent yesterday and flag them in our support sheet."

"Pull transcripts from the 'Customer Interviews' folder in Exotel and write a summary of sentiment."

"Cross-reference Exotel call logs with Zendesk ticket timestamps to find delays."

"Scan Exotel transcripts from last week for competitor names and update the deal status in my CRM."

"Take the summary of my recent sales calls from Exotel and push the notes into the relevant deal records."

"Find deals in my CRM with no activity since their last Exotel call and draft a re-engagement email."

"Compare Exotel call logs with booked meetings in my calendar to calculate conversion."

"Read call transcripts and adjust lead scores in my CRM based on positive or negative sentiment."

"Review call transcripts for signs of frustration and flag those customers in our success platform."

"Take notes from my Exotel welcome calls and draft a personalised onboarding email for each client."

"Extract key action items from my recent QBR calls in Exotel and update the client profile."

"Scan call transcripts for feature requests and see if those clients have logged in recently."

"Pull the last 3 call summaries from Exotel and create a briefing document for my next meeting."

"Pull the call volume report from Exotel for all regions and highlight any anomalies."

"Scan call logs for spikes in duration that might indicate technical issues."

"Compare Exotel call logs with scheduled shifts to identify coverage gaps."

"Move call recordings from Exotel into the correct departmental folders in Google Drive."

"Remove duplicate entries and fix formatting for contacts created from Exotel calls."