Does DoMyWork actually execute tasks in Halopsa?

Yes. Unlike copilots that only suggest text, DoMyWork AI agents perform the work. They read Halopsa tickets, update statuses, add comments, and push data to other apps automatically.

How is this different from native Halopsa AI?

Native AI often focuses on internal ticket summarisation or suggested replies. DoMyWork agents work across your entire stack, connecting Halopsa to your CRM, project tools, and communication platforms.

Is DoMyWork better than Zapier for Halopsa automation?

Zapier requires you to build logic step-by-step. DoMyWork lets you describe your task in plain English, and the agent figures out the steps to complete it across Halopsa and your other apps.

Can the agent monitor Halopsa for me?

Yes. You can set up agents on autopilot to watch for new tickets, SLA breaches, or specific keywords in Halopsa, triggering instant actions like routing or alerting.

Is my data safe with DoMyWork?

Yes. We prioritise security and only access the data required to complete the specific tasks you assign. Your credentials are encrypted and never shared.

Can I connect Halopsa to multiple apps at once?

Absolutely. A single instruction can trigger a chain of events, such as reading a Halopsa ticket, updating a Jira task, and posting a summary to Slack simultaneously.

AI Agent for Halopsa

Triage, update, and resolve service tickets across your stack automatically. DoMyWork AI agents work with Halopsa and 1,500+ apps to keep your IT service delivery fast and accurate.

Summarise the last 20 tickets in the urgent queue

Find tickets missing a priority tag and update them

Draft responses for all pending customer tickets

Extract asset IDs from recent tickets and check status

Create a report of tickets closed this week

Flag tickets that have been open over 48 hours

Agent for

Halopsa

A Product by

Trusted by

42,000+ businesses worldwide

Certified

💬 Chat with agent

Turn your support tickets into resolved customer conversations

Triage urgent requests, update ticket fields, draft replies, and sync data across your apps.

20 tickets summarised in Slack

Catch up on every ticket from yesterday that needs a response

"Check yesterday's tickets in Halopsa, identify those without a reply, and draft a polite follow-up in Gmail for each one. Post the list to Slack when done."

Send Message

Summarise high-priority tickets for the morning stand-up

"Extract the last 10 high-priority tickets from Halopsa and create a concise summary for each to share in our team Slack channel."

Send Message

Find tickets where the customer is still waiting for an update

"Search Halopsa for tickets in 'Waiting for Customer' status for more than 48 hours and list them with the customer contact details."

Send Message

Update ticket statuses based on recent project changes

"Review the project list in Asana and update the corresponding tickets in Halopsa to 'Closed' if the project is marked as finished."

Send Message

Identify recurring issues from this week's ticket volume

"Analyse the last 50 tickets in Halopsa, categorise them by issue type, and highlight the top 3 recurring problems."

Send Message

Got a different task in mind? Describe it

Send Message

Check asset status for tickets involving hardware issues

"Scan Halopsa for tickets tagged 'Hardware', extract the asset serial numbers, and check their status in our inventory system."

Send Message

Flag tickets that do not have an associated asset linked

"Identify all tickets in Halopsa created this week that are missing an asset ID and list them for audit."

Send Message

Sync user details from HR system to ticket records

"Cross-reference ticket reporter emails with our HR database and update the user department field in Halopsa."

Send Message

Review open tickets for security-related keywords

"Search all open Halopsa tickets for keywords like 'password', 'access', or 'breach' and flag them for immediate senior review."

Send Message

Clean up duplicate tickets created by system alerts

"Find duplicate tickets in Halopsa triggered by the same server alert in the last hour and merge them into the oldest record."

Send Message

Got a different task in mind? Describe it

Send Message

Draft personalised apologies for delayed tickets

"Find tickets in Halopsa that missed their SLA, identify the customer contact, and draft a personalised apology email in Gmail."

Send Message

Identify churn-risk tickets for VIP accounts

"Search Halopsa for tickets from our top 20 accounts that have been open for more than 24 hours and notify the account manager."

Send Message

Collect customer feedback from closed tickets

"Extract text from closed tickets in Halopsa where the customer expressed frustration and compile a sentiment report."

Send Message

Update CRM records with ticket resolution notes

"Take the resolution summary from recent Halopsa tickets and add it as a note to the contact record in HubSpot."

Send Message

Prepare a monthly ticket health report for key clients

"Gather all tickets closed for 'Client X' this month and summarise the resolution time and issue types for an email report."

Send Message

Got a different task in mind? Describe it

Send Message

Link related tickets to active project tasks

"Find tickets in Halopsa mentioning 'Project Alpha' and link them to the corresponding task in Jira."

Send Message

Identify project blockers hidden in support tickets

"Scan tickets in Halopsa for mentions of 'blocked' or 'waiting' related to our active projects and list the blockers."

Send Message

Report on ticket-driven project scope creep

"Compare tickets in Halopsa tagged with project names against the original project requirements in Notion."

Send Message

Update project timelines based on ticket resolution

"If a ticket linked to a project task is closed, update the task status in Jira to 'Ready for Review'."

Send Message

Summarise resource allocation issues from ticket data

"Analyse tickets in Halopsa assigned to specific developers and report on their current support-to-project work ratio."

Send Message

Got a different task in mind? Describe it

Send Message

How Does a Halopsa AI Agent Work

Connect Your Apps

Type Your Task

Agent Executes & Reports Back

See it in action

Try Halopsa AI Agent

🛸 Autopilot

Act on support requests the moment they arrive — with agents on autopilot

The agents work across your apps 24/7.

They catch new tickets, triage them based on content, and trigger follow-ups before you even log in.

Setting up an autopilot is too easy

New ticket is created in Halopsa

Describe...

1. Triage new tickets and assign to the right team

WhenNew ticket is created in Halopsa

Then

Read the ticket content, identify the service category, and assign it to the appropriate team in Halopsa.

Put on Autopilot

2. Alert on tickets that miss the SLA deadline

WhenTicket status is updated in Halopsa

Then

Check if the ticket has exceeded the SLA time, and if so, send an urgent alert to the manager in Slack.

Put on Autopilot

3. Send a daily summary of new tickets to the team

WhenEvery day at 08:00 AM

Then

Gather all tickets created in the last 24 hours in Halopsa and post a summary to the team Slack channel.

Put on Autopilot

4. Flag tickets containing negative sentiment

WhenNew ticket is created in Halopsa

Then

Analyse the ticket text for negative sentiment and tag the record as 'High Priority' if detected.

Put on Autopilot

5. Auto-close tickets after customer confirmation

WhenNew email is received in Halopsa

Then

Check if the email contains confirmation of resolution, then update the ticket status to 'Closed'.

Put on Autopilot

1. Create tickets from server monitoring alerts

WhenNew alert is triggered in Datadog

Then

Read the alert details, create a ticket in Halopsa, and assign it to the DevOps queue.

Put on Autopilot

2. Sync ticket updates to the internal status page

WhenTicket status is updated in Halopsa

Then

If the ticket is a major incident, update the public status page with the latest resolution progress.

Put on Autopilot

3. Notify the team of high-severity security tickets

WhenNew ticket is created in Halopsa

Then

If the ticket involves security keywords, immediately notify the security group in Teams.

Put on Autopilot

4. Weekly report on hardware failure trends

WhenEvery Monday at 09:00 AM

Then

Compile all tickets tagged 'Hardware' from the last week and email the failure trend report to the IT lead.

Put on Autopilot

5. Verify asset IDs for new tickets

WhenNew ticket is created in Halopsa

Then

Check if the asset ID provided exists in our inventory, and if not, add a comment to the ticket requesting verification.

Put on Autopilot

1. Identify churn risk from ticket patterns

WhenTicket status is updated in Halopsa

Then

If a ticket is reopened for the third time, flag the account as 'Churn Risk' in HubSpot.

Put on Autopilot

2. Send a thank you note for positive feedback

WhenTicket status is updated in Halopsa

Then

If the ticket resolution note contains positive feedback, send a thank you email from the CSM account.

Put on Autopilot

3. Alert CSM when a VIP account opens a ticket

WhenNew ticket is created in Halopsa

Then

Check if the reporter belongs to a VIP account list, and if so, notify the CSM in Slack.

Put on Autopilot

4. Monthly review of ticket resolution quality

WhenEvery 1st of the month at 10:00 AM

Then

Summarise the resolution notes of all tickets for key accounts and send a report to the CSM lead.

Put on Autopilot

5. Auto-update CRM when tickets are resolved

WhenTicket status is updated in Halopsa

Then

If the ticket is closed, update the contact's 'Last Support Interaction' field in HubSpot.

Put on Autopilot

1. Create project tasks from support tickets

WhenTicket status is updated in Halopsa

Then

If the ticket requires a feature change, create a corresponding task in Jira and link the ticket ID.

Put on Autopilot

2. Notify project owners of blocker tickets

WhenNew ticket is created in Halopsa

Then

If the ticket mentions a project blocker, alert the project owner in Slack.

Put on Autopilot

3. Weekly update on project-related ticket volume

WhenEvery Friday at 04:00 PM

Then

Report the number of tickets linked to active projects and send to the project manager.

Put on Autopilot

4. Flag tickets that impact project timelines

WhenTicket status is updated in Halopsa

Then

If the resolution time exceeds 3 days, notify the project manager of the potential timeline impact.

Put on Autopilot

5. Sync ticket resolution to project documentation

WhenTicket status is updated in Halopsa

Then

If the ticket resolves a technical bug, add the resolution details to the project wiki in Confluence.

Put on Autopilot

Build your own autopilot

Set the trigger. Describe the action. Done.

1. Select when agent is executed

App

Halopsa

When

Select

2. Describe the task to agent

Put on Autopilot

Playbooks

Turn any repetitive process into a
click-to-complete workflow.

Collect inputs through forms, run AI agents on the spot — all on one page.

Ticket Triage Playbook

FormCollect data with form

1. Enter Ticket Details

Enter Ticket Details

Fill fields below 👇

Ticket Description *

Customer Name *

AI AgentExecute agent from playbook

2. Analyse Intent

Agent

Analyse {{Ticket Description}} to categorise the support request and determine urgency.

Complete in a clickSend data to 1500+ apps

3. Route to Team

Update TicketinHalopsa

4. Notify Team

Send MessageinSlack

Ticket Triage Playbook

Quickly classify and route new support requests.

Clone This Playbook

SLA Breach Playbook

Manage tickets that have exceeded resolution time.

Clone This Playbook

Customer Feedback Playbook

Process feedback from closed tickets.

Clone This Playbook

Bulk Ticket Update Playbook

Update multiple tickets based on a common issue.

Clone This Playbook

Staff Onboarding Playbook

Set up access for new support agents.

Clone This Playbook

Asset Audit Playbook

Verify asset status linked to support tickets.

Clone This Playbook

Security Incident Playbook

Handle potential security breaches.

Clone This Playbook

Server Alert Playbook

Process server infrastructure alerts.

Clone This Playbook

Patch Management Playbook

Track patch deployment tickets.

Clone This Playbook

Vendor Issue Playbook

Report issues to external vendors.

Clone This Playbook

Account Health Playbook

Review account health based on tickets.

Clone This Playbook

Onboarding Support Playbook

Track support during new account onboarding.

Clone This Playbook

Escalation Handoff Playbook

Hand off tickets to support teams.

Clone This Playbook

Renewal Prep Playbook

Gather support data for renewals.

Clone This Playbook

Feature Request Playbook

Log customer feature requests.

Clone This Playbook

Task Creation Playbook

Create Jira tasks from support tickets.

Clone This Playbook

Project Blocker Playbook

Identify and track project blockers.

Clone This Playbook

Scope Creep Playbook

Identify out-of-scope requests.

Clone This Playbook

Resource Handoff Playbook

Assign resources based on ticket volume.

Clone This Playbook

Project Closure Playbook

Close project-related support tickets.

Clone This Playbook

1500+ App Integrations

Connect Halopsa + Your Favourite Apps With AI Agents

Google Sheets

Webhook / API Integration

SafetyCulture (iAuditor)

Swipe Pages

Manychat

Freshworks CRM (Freshsales Suite)

TikTok Lead Generation

Salesforce Marketing Cloud

RSS

Builderall Mailingboss

Facebook Custom Audiences

FastField Mobile Forms

Thrive Themes (Thrive Automator)

Instagram for business

Microsoft Dynamics 365 CRM

Google Search Console

QuickEmailVerification

CalendarHero (Zoom.ai)

CompanyCam (In Review)

Raisely

Elastic Email

LeadDyno

Adobe Commerce (Magento)

Microsoft Dynamics 365 Business Central

Alchemer (SurveyGizmo)

Katana Cloud Manufacturing

Brilliant Directories

Wix

You Need A Budget (YNAB)

Accredible Credential

Cisco Webex (Meetings)

Box

GREEN-API (In Review)

BrowserAct

Facebook Ads Management And Insights

Agolix (Assessment Generator)

The Conversion Engine

WhatsApp V3 by OnlineLiveSupport

PDF Export by PDFCrowd

Lob

Forminit (Getform.io)

Vooplayer - ( Spotlightr )

Instabot: Chatbot Platform

The Course Creator's Kit

Really Simple Systems CRM

SMS Online Live Support

SolarWinds Service Desk

Eko

Manifestly Checklists

Tango Card (Under Review)

Unsplash (Under Review)

Sempico Solutions SMS

WhatsApp Blast, APIs & CRM by WAToolsonline

Planyo Online Booking

PagePixels Screenshots

NioLeads

Xoal

PostGrid Print and Mail

Crypto Valley Journal

Projekly – Project Management, CRM, HR & Invo

Google Photos(Under Review)

8x8

Email List Validation

BPC

LinkupAPI for LinkedIn

Moz

WhatsApp Notifications and Alerts by SyncMate

E2B

ReachStream Email Verifier

Automate any manual work with AI Agents

One-off tasks in one message

Chat

When

New ticket is created in Halopsa

Then

Recurring Work on autopilot

Autopilot

Ticket Escalation

Enter ticket ID

Analyse ticket history

Update and notify

Repetitive Processes in 1 click

Playbooks

Why DoMyWork

Most Tools Call Themselves Agents.
Few Actually Are.

Capability	DoMyWork AI agent + execution	Claude Code Agentic dev CLI	Anthropic Cowork Desktop file agent	Zapier / Make / n8n Rule-based automation	ChatGPT + Copilot General AI assistants
	Getting Started
Instant To Start, No Setup			App Install Needed	Flows Must Be Built First
No Pre-Mapping Needed				Every Field Must Be Mapped
No Technical Skills Needed		Terminal, Scripts, Infra		Gets Complex Fast
	Reach & Execution
Built-In App Connections	1500+ Apps	Manual Config	Via Connectors Only	Each Needs Its Own Flow	Own Ecosystem Only
Web Research & Scraping	Built-In, No Extra Setup				Not Automation-Grade
	Intelligence
Reasons Through Edge Cases					Reasons, Rarely Acts
Scheduled Tasks					Limited Support
Single Prompt, Multi-App				Each App Pair Needs Own Flow	Conversation-Scoped Only

Agent for

Halopsa

A Product by

Trusted by

42,000+ businesses worldwide

Certified

FAQ

Questions
About Halopsa AI Agent

An AI agent for Halopsa is an autonomous worker that connects to your helpdesk to triage tickets, update records, and sync data across 1,500+ apps. It executes work rather than just suggesting it.

Give It a Task.
Watch It Get Done.

Type in your task. The agent accesses your apps, reasons through the data, executes across your stack, and comes back with results.

👇 Tell the AI agent what to do

Run My Agent Free

AI Agent for Halopsa

Turn your support tickets into resolved customer conversations

Catch up on every ticket from yesterday that needs a response

Summarise high-priority tickets for the morning stand-up

Find tickets where the customer is still waiting for an update

Update ticket statuses based on recent project changes

Identify recurring issues from this week's ticket volume

Got a different task in mind? Describe it

Check asset status for tickets involving hardware issues

Flag tickets that do not have an associated asset linked

Sync user details from HR system to ticket records

Review open tickets for security-related keywords

Clean up duplicate tickets created by system alerts

Got a different task in mind? Describe it

Draft personalised apologies for delayed tickets

Identify churn-risk tickets for VIP accounts

Collect customer feedback from closed tickets

Update CRM records with ticket resolution notes

Prepare a monthly ticket health report for key clients

Got a different task in mind? Describe it

Link related tickets to active project tasks

Identify project blockers hidden in support tickets

Report on ticket-driven project scope creep

Update project timelines based on ticket resolution

Summarise resource allocation issues from ticket data

Got a different task in mind? Describe it

How Does a Halopsa AI Agent Work

Act on support requests the moment they arrive — with agents on autopilot

1. Triage new tickets and assign to the right team

2. Alert on tickets that miss the SLA deadline

3. Send a daily summary of new tickets to the team

4. Flag tickets containing negative sentiment

5. Auto-close tickets after customer confirmation

1. Create tickets from server monitoring alerts

2. Sync ticket updates to the internal status page

3. Notify the team of high-severity security tickets

4. Weekly report on hardware failure trends

5. Verify asset IDs for new tickets

1. Identify churn risk from ticket patterns

2. Send a thank you note for positive feedback

3. Alert CSM when a VIP account opens a ticket

4. Monthly review of ticket resolution quality

5. Auto-update CRM when tickets are resolved

1. Create project tasks from support tickets

2. Notify project owners of blocker tickets

3. Weekly update on project-related ticket volume

4. Flag tickets that impact project timelines

5. Sync ticket resolution to project documentation

Playbooks

Turn any repetitive process into a click-to-complete workflow.

What are playbooks?

Ticket Triage Playbook

SLA Breach Playbook

Customer Feedback Playbook

Bulk Ticket Update Playbook

Staff Onboarding Playbook

Asset Audit Playbook

Security Incident Playbook

Server Alert Playbook

Patch Management Playbook

Vendor Issue Playbook

Account Health Playbook

Onboarding Support Playbook

Escalation Handoff Playbook

Renewal Prep Playbook

Feature Request Playbook

Task Creation Playbook

Project Blocker Playbook

Scope Creep Playbook

Resource Handoff Playbook

Project Closure Playbook

Connect Halopsa + Your Favourite Apps With AI Agents

Automate any manual work with AI Agents

One-off tasks in one message

Recurring Work on autopilot

Repetitive Processes in 1 click

Most Tools Call Themselves Agents. Few Actually Are.

Questions About Halopsa AI Agent

Turn any repetitive process into a
click-to-complete workflow.

Most Tools Call Themselves Agents.
Few Actually Are.

Questions
About Halopsa AI Agent