JivoChat
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AI Agent for JivoChat

Resolve customer inquiries, route leads, and update your CRM records automatically. DoMyWork AI agents work with JivoChat and 1,500+ apps to turn conversations into business outcomes.

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Summarise yesterday's chat logs and post to Slack
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Check for unanswered chats from the weekend
Agent for
A Product by
integrately
Trusted by
42,000+ businesses worldwide
Certified
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💬 Chat with agent

Turn your most important conversations into resolved outcomes

Summarise chat logs, qualify new leads, update CRM records, and draft follow-up replies.
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DoMyWork
JivoChat

12 chats summarised and posted

JivoChat12 chats summarised and posted
1

Catch up on every support chat that needs a reply

"Check my finished JivoChat logs from today, find the ones where the customer is still waiting for a fix, and draft a helpful reply in Gmail for each one. Post the summary to Slack."

2

Summarise long chat threads for the engineering team

"Find the last 5 chats tagged 'Bug' in JivoChat, summarise the technical steps taken, and post them to the #engineering channel in Slack."

3

Identify customer sentiment in recent conversations

"Analyse the tone of yesterday's chats in JivoChat, flag any frustrated customers, and create a list in Google Sheets for me to review."

4

Draft knowledge base articles from common chat questions

"Look at the most frequent questions from JivoChat this week, draft a clear FAQ answer for each, and save them to my Notion workspace."

5

Find missing customer details from chat history

"Scan recent JivoChat transcripts for email addresses or phone numbers I don't have in my CRM, and update the contact records in HubSpot."

Got a different task in mind? Describe it

How Does a JivoChat AI Agent Work

1
Connect Your Apps
JivoChat
Gmail
HubSpot
2
Type Your Task
Describe...
3
Agent Executes & Reports Back
JivoChat
HubSpot
See it in action
🛸 Autopilot

Act on customer conversations the moment they finish — with agents on autopilot

The agents work across your apps 24/7.
They catch finished chats, enrich your CRM, and trigger follow-ups before you even open your dashboard.
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Setting up an autopilot is too easy
1. Select when agent is executed
New chat is finished
2. Describe the task to agent
Describe...

1. Triage urgent tickets based on intent

WhenNew chat is finished
Then

Analyse the chat for urgency, and if it's a critical issue, create a high-priority ticket in Zendesk and alert the team in Slack.

Put on Autopilot
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2. Log chat summaries to your helpdesk

WhenNew chat is finished
Then

Summarise the conversation and add it as a private note to the existing ticket in Freshdesk.

Put on Autopilot
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3. Send a satisfaction survey after every chat

WhenNew chat is finished
Then

Wait 10 minutes, then send a Typeform survey link to the customer via email.

Put on Autopilot
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4. Flag chats that need manager review

WhenNew chat is finished
Then

Check if the chat sentiment is negative, and if so, email the transcript to the support manager.

Put on Autopilot
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5. Weekly report of chat performance

WhenEvery Monday at 09:00 AM
Then

Gather all JivoChat stats from the previous week and post a performance summary to the team Slack channel.

Put on Autopilot
DoMyWork Integration
Build your own autopilot
Set the trigger. Describe the action. Done.
1. Select when agent is executed
JivoChat
Select
2. Describe the task to agent
jobs

Playbooks

Turn any repetitive process into a click-to-complete workflow.

Collect inputs through forms, run AI agents on the spot — all on one page.
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Ticket Escalation Playbook
1.
FormCollect data with form
1. Enter Ticket Details
Enter Ticket Details

Fill fields below 👇

2.
AI AgentExecute agent from playbook
2. Analyse Complexity
Agent

Evaluate complexity of {{Issue Summary}} for {{Customer Name}}.

3.
Complete in a clickSend data to 1500+ apps
3. Notify Senior Team
Send MessageinSlack
4. Update Status
Update TicketinZendesk
playbook

Ticket Escalation Playbook

Escalate complex issues to senior support in one click.
playbook

Refund Request Playbook

Process refunds and update finance records.
playbook

Customer Feedback Playbook

Organise and tag customer feedback.
playbook

Account Access Playbook

Reset passwords and verify identity.
playbook

Chat Quality Review Playbook

Review chat quality and score performance.
1500+ App Integrations

Connect JivoChat + Your Favourite Apps With AI Agents

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Automate any manual work with AI Agents 

One-off tasks in one message

Chat
When
New chat is finished
Then
|

Recurring Work on autopilot

Autopilot
Lead Qualification
Enter chat transcript
Qualify and score
Route to CRM

Repetitive Processes in 1 click

Playbooks
Why DoMyWork

Most Tools Call Themselves Agents.
Few Actually Are.

Capability
DoMyWork
AI agent + execution
Claude Code
Agentic dev CLI
Anthropic Cowork
Desktop file agent
Zapier / Make / n8n
Rule-based automation
ChatGPT + Copilot
General AI assistants
Getting Started
Instant To Start, No Setup App Install Needed
Flows Must Be Built First
No Pre-Mapping Needed
Every Field Must Be Mapped
No Technical Skills Needed
Terminal, Scripts, Infra
Gets Complex Fast
Reach & Execution
Built-In App Connections
1500+ Apps
Manual Config
Via Connectors Only
Each Needs Its Own Flow
Own Ecosystem Only
Web Research & Scraping
Built-In, No Extra Setup
Not Automation-Grade
Intelligence
Reasons Through Edge Cases Reasons, Rarely Acts
Scheduled Tasks Limited Support
Single Prompt, Multi-App
Each App Pair Needs Own Flow
Conversation-Scoped Only
Agent for
A Product by
integrately
Trusted by
42,000+ businesses worldwide
Certified
soc-2iso-27001gdpr
FAQ

Questions
About JivoChat AI Agent

JivoChat
do-integration-icon
An AI agent for JivoChat is an intelligent assistant that executes tasks across your chat logs and connected apps without you needing to build complex rules.
faq-bg
Give It a Task.
Watch It Get Done.
Type in your task. The agent accesses your apps, reasons through the data, executes across your stack, and comes back with results.
👇 Tell the AI agent what to do