Does the Tookan agent actually execute tasks?

Yes. It is not a suggestion engine. When you describe a task, it performs the actions directly in Tookan and your connected apps, such as assigning orders or updating statuses.

How does this differ from Tookan's native features?

Tookan provides the platform for delivery management. DoMyWork provides the intelligence to connect that platform to your entire app stack, executing multi-step workflows that native features cannot handle.

Is this just another automation tool like Zapier?

Zapier requires you to build and maintain logic flows. DoMyWork uses AI to understand your plain English instructions and execute the work for you, handling complexity without manual configuration.

Can I have the agent monitor my delivery operations?

Yes. You can set up the agent to watch for specific events in Tookan, such as failed deliveries or high-value orders, and act on them the moment they happen.

Is my delivery data safe with the Tookan agent?

Yes. We prioritize data security and ensure that your Tookan data is handled according to strict privacy standards, only accessing what is necessary to complete your requested tasks.

Can the Tookan agent connect to apps other than Tookan?

Absolutely. It can connect Tookan to 1,500+ other apps, including Gmail, Slack, Google Sheets, and your CRM, to create a truly unified delivery operation.

AI Agent for Tookan

Manage delivery tasks, update agent statuses, and route orders automatically. DoMyWork AI agents work with Tookan and 1,500+ apps to keep your logistics running smoothly.

Find all failed deliveries from yesterday and email the customers

Create new delivery tasks from these spreadsheet rows

Check agent availability and assign pending orders

Summarise today's delivery performance for the team

Update delivery status to complete for all finished jobs

Flag high-priority orders that are running late

Agent for

Tookan

A Product by

Trusted by

42,000+ businesses worldwide

Certified

💬 Chat with agent

Turn your delivery backlog into resolved orders today

Assign pending tasks, update delivery statuses, email customers, and notify your team.

12 emails sent to customers

Catch up on every delivery task that failed yesterday

"Find all failed deliveries in Tookan from yesterday, look up the customer contact details, and draft a polite apology email in Gmail for each one. Post the summary to Slack when finished."

Send Message

Assign all unassigned orders to the nearest agents

"Identify all unassigned tasks in Tookan, calculate the distance to the nearest active agent, and update the task assignment."

Send Message

Clean up duplicate delivery requests

"Find duplicate tasks in Tookan with the same address and time slot, merge them into one, and cancel the extra requests."

Send Message

Generate a summary of today's delivery delays

"Extract all delayed tasks from Tookan, group them by zone, and post a summary table to our #logistics Slack channel."

Send Message

Sync completed delivery data to Google Sheets

"Find all tasks completed in Tookan today and add the details to the 'Delivery Log' tab in my Google Sheet."

Send Message

Got a different task in mind? Describe it

Send Message

Reassign orders from agents who are offline

"Check which agents are marked offline in Tookan while still having active tasks, and move those tasks to the queue for reassignment."

Send Message

Notify dispatch of high-value pending orders

"Identify all pending tasks in Tookan with a high value tag and send a priority alert to the dispatch team in Slack."

Send Message

Check for tasks missing delivery proof

"Find all tasks marked as delivered in Tookan that lack a photo or signature, and request the update from the assigned agent."

Send Message

Update delivery zones based on new orders

"Analyse the delivery addresses of new tasks in Tookan and suggest new zone boundaries if density has shifted."

Send Message

Verify agent shift start times

"Compare agent sign-in times in Tookan against the scheduled shift start and flag any late arrivals."

Send Message

Got a different task in mind? Describe it

Send Message

Respond to customers asking about order status

"Read recent emails in Gmail regarding delivery status, find the corresponding order in Tookan, and reply with the current ETA."

Send Message

Flag orders with negative feedback

"Search Tookan for tasks with low rating scores and create a follow-up ticket in Zendesk for the support team."

Send Message

Send delivery confirmation updates

"Find all tasks completed in the last hour in Tookan and send a custom confirmation message to the customer via SMS."

Send Message

Handle rescheduling requests from email

"Scan emails for rescheduling requests, find the Tookan task, and update the delivery window to the requested time."

Send Message

Compile weekly delivery satisfaction reports

"Gather all rated deliveries from Tookan for the week and create a summary report of customer sentiment."

Send Message

Got a different task in mind? Describe it

Send Message

Review delivery cost vs revenue for the week

"Pull the delivery task data from Tookan and match it against our revenue sheet to calculate the cost per delivery."

Send Message

Identify top-performing delivery zones

"Analyse task completion rates by zone in Tookan and highlight the most efficient areas for expansion."

Send Message

Check for recurring delivery issues

"Scan the task logs in Tookan for common failure reasons and provide a summary of the top three issues."

Send Message

Monitor agent performance trends

"Compare agent delivery speeds over the last month and identify the top 5 performers for a bonus."

Send Message

Audit delivery service level compliance

"Check the percentage of tasks delivered within the promised window in Tookan and flag any zones falling below 90%."

Send Message

Got a different task in mind? Describe it

Send Message

How Does a Tookan AI Agent Work

Connect Your Apps

Type Your Task

Agent Executes & Reports Back

See it in action

Try Tookan AI Agent

🛸 Autopilot

Keep your deliveries moving without manual oversight — with agents on autopilot

The agents work across your apps 24/7.

They catch new tasks, update statuses, and trigger alerts the moment a delivery event occurs.

Setting up an autopilot is too easy

New task is created in Tookan

Describe...

1. Assign new orders to the nearest agent instantly

WhenNew task is created in Tookan

Then

Analyse the task location, check the GPS coordinates of all active agents, and assign the task to the closest one.

Put on Autopilot

2. Notify customers of delivery delays

WhenTask status is updated in Tookan

Then

If the status changes to delayed, check the new ETA and send an automated SMS to the customer.

Put on Autopilot

3. Log completed deliveries to finance

WhenTask is completed in Tookan

Then

Extract the delivery fee and order value, then add a row to the 'Revenue' sheet in Google Sheets.

Put on Autopilot

4. Flag agents who are idle for too long

WhenEvery 30 minutes

Then

Check for agents in Tookan who have been idle for over 45 minutes and post a nudge to their mobile device.

Put on Autopilot

5. Escalate failed deliveries to support

WhenTask failed in Tookan

Then

Create a high-priority ticket in Zendesk with the order details and customer contact info.

Put on Autopilot

1. Re-route orders when an agent cancels

WhenAgent cancels task in Tookan

Then

Immediately find the next available agent in the same zone and reassign the task.

Put on Autopilot

2. Batch orders by delivery zone

WhenNew task is created in Tookan

Then

Check the delivery address, assign the correct zone tag, and group with pending tasks in that area.

Put on Autopilot

3. Verify proof of delivery photos

WhenTask is completed in Tookan

Then

Check if a photo is attached; if not, send an automated reminder to the agent to upload it.

Put on Autopilot

4. Update inventory levels after delivery

WhenTask is completed in Tookan

Then

Identify the items delivered and update the stock levels in your Shopify store.

Put on Autopilot

5. Send daily zone performance digests

WhenEvery day at 06:00 PM

Then

Summarise the total deliveries and failure rates per zone and email the report to the logistics manager.

Put on Autopilot

1. Send personalized thank you notes

WhenTask is completed in Tookan

Then

Draft a personalized email in Gmail using the customer name and order details, then send it.

Put on Autopilot

2. Trigger feedback requests after delivery

WhenTask is completed in Tookan

Then

Send an automated Typeform link to the customer to rate their delivery experience.

Put on Autopilot

3. Alert support of urgent delivery changes

WhenTask status is updated in Tookan

Then

If the status changes to 'Priority', send an immediate Slack notification to the support lead.

Put on Autopilot

4. Handle customer address change requests

WhenNew email is received in Gmail

Then

Detect address change requests, find the order in Tookan, and update the delivery location.

Put on Autopilot

5. Weekly customer happiness report

WhenEvery Monday at 09:00 AM

Then

Compile all delivery ratings from the previous week and post a summary to the #customer-success channel.

Put on Autopilot

1. Monitor delivery cost spikes

WhenTask is completed in Tookan

Then

If delivery cost exceeds the average by 20%, flag the task and email a summary of the anomaly.

Put on Autopilot

2. Track expansion zone growth

WhenNew task is created in Tookan

Then

If the task is in a new expansion zone, add it to a tracking sheet and alert the growth team.

Put on Autopilot

3. Alert on low agent capacity

WhenEvery hour

Then

If more than 50% of tasks are pending due to agent shortage, send an urgent alert to the operations team.

Put on Autopilot

4. Summarise daily revenue

WhenEvery day at 08:00 PM

Then

Calculate total revenue from completed Tookan tasks and post the figure to the #executive Slack channel.

Put on Autopilot

5. Flag recurring delivery zones issues

WhenTask failed in Tookan

Then

If failure rate in a zone exceeds 10%, alert the operations manager to investigate.

Put on Autopilot

Build your own autopilot

Set the trigger. Describe the action. Done.

1. Select when agent is executed

App

Tookan

When

Select

2. Describe the task to agent

Put on Autopilot

Playbooks

Turn any repetitive process into a
click-to-complete workflow.

Collect inputs through forms, run AI agents on the spot — all on one page.

Delivery Exception Playbook

FormCollect data with form

1. Enter Order Details

Enter Order Details

Fill fields below 👇

Order ID *

Reason *

AI AgentExecute agent from playbook

2. Analyse Logs

Agent

Analyse logs for {{Order ID}} to confirm failure reason.

AI AgentExecute agent from playbook

3. Draft Email

Agent

Draft apology email for {{Order ID}}.

Complete in a clickSend data to 1500+ apps

4. Update Tookan

Update Task StatusinTookan

5. Send Email

Send EmailinGmail

Delivery Exception Playbook

Quickly resolve failed deliveries with automated customer communication.

Clone This Playbook

New Agent Onboarding Playbook

Automate the creation of agent profiles and training task assignment.

Clone This Playbook

Bulk Task Import Playbook

Validate and import large batches of delivery tasks from a spreadsheet.

Clone This Playbook

Delivery Zone Audit Playbook

Analyse zone efficiency and suggest adjustments.

Clone This Playbook

Agent Performance Review Playbook

Generate performance summaries for agent reviews.

Clone This Playbook

Route Optimization Playbook

Re-optimise routes for active tasks.

Clone This Playbook

Emergency Dispatch Playbook

Handle urgent order requests.

Clone This Playbook

Inventory Sync Playbook

Sync delivery completion with inventory.

Clone This Playbook

Agent Shift Audit Playbook

Audit agent shift logs for accuracy.

Clone This Playbook

Delivery Zone Performance Playbook

Analyse zone performance trends.

Clone This Playbook

Customer Feedback Playbook

Follow up on negative customer feedback.

Clone This Playbook

Order Status Inquiry Playbook

Respond to order status inquiries.

Clone This Playbook

Rescheduling Playbook

Manage delivery rescheduling requests.

Clone This Playbook

Delivery Confirmation Playbook

Send automated delivery confirmations.

Clone This Playbook

Weekly Happiness Report Playbook

Summarise weekly customer happiness.

Clone This Playbook

Revenue Analysis Playbook

Analyse revenue trends from deliveries.

Clone This Playbook

Expansion Audit Playbook

Audit performance in new zones.

Clone This Playbook

Agent Efficiency Playbook

Identify top agent performers.

Clone This Playbook

Failure Trend Playbook

Analyse recurring delivery failures.

Clone This Playbook

Service Level Audit Playbook

Audit service level compliance.

Clone This Playbook

1500+ App Integrations

Connect Tookan + Your Favourite Apps With AI Agents

Google Sheets

Webhook / API Integration

Freshworks CRM (Freshsales Suite)

TikTok Lead Generation

SafetyCulture (iAuditor)

Clientjoy

Salesforce Marketing Cloud

RSS

Builderall Mailingboss

Facebook Custom Audiences

Wix

FastField Mobile Forms

Thrive Themes (Thrive Automator)

Instagram for business

Microsoft Dynamics 365 CRM

QuickEmailVerification

Adobe Commerce (Magento)

Google Search Console

Ora

CompanyCam (In Review)

Quentn

Vonage SMS API

Katana Cloud Manufacturing

CalendarHero (Zoom.ai)

Microsoft Dynamics 365 Business Central

Vyper

GrowSurf

Vectera

Alchemer (SurveyGizmo)

Brilliant Directories

Accredible Credential

Box

You Need A Budget (YNAB)

Cisco Webex (Meetings)

GREEN-API (In Review)

Agolix (Assessment Generator)

The Conversion Engine

WhatsApp V3 by OnlineLiveSupport

LinkupAPI for LinkedIn

Autobound

SignWell

PDF Export by PDFCrowd

PropertyRadar

Clio Grow

Cloudflare R2

Facebook Ads Management And Insights

Lob

Vooplayer - ( Spotlightr )

Instabot: Chatbot Platform

The Course Creator's Kit

Really Simple Systems CRM

SMS Online Live Support

SolarWinds Service Desk

Eko

Manifestly Checklists

Tango Card (Under Review)

Unsplash (Under Review)

Sempico Solutions SMS

WhatsApp Blast, APIs & CRM by WAToolsonline

Planyo Online Booking

PagePixels Screenshots

NioLeads

Xoal

PostGrid Print and Mail

Crypto Valley Journal

Projekly – Project Management, CRM, HR & Invo

Google Photos(Under Review)

8x8

Email List Validation

BPC

Moz

WhatsApp Notifications and Alerts by SyncMate

Automate any manual work with AI Agents

One-off tasks in one message

Chat

When

New task is created in Tookan

Then

Recurring Work on autopilot

Autopilot

Delivery Exception Handling

Enter order ID

Check status & logs

Notify customer & support

Repetitive Processes in 1 click

Playbooks

Why DoMyWork

Most Tools Call Themselves Agents.
Few Actually Are.

Capability	DoMyWork AI agent + execution	Claude Code Agentic dev CLI	Anthropic Cowork Desktop file agent	Zapier / Make / n8n Rule-based automation	ChatGPT + Copilot General AI assistants
	Getting Started
Instant To Start, No Setup			App Install Needed	Flows Must Be Built First
No Pre-Mapping Needed				Every Field Must Be Mapped
No Technical Skills Needed		Terminal, Scripts, Infra		Gets Complex Fast
	Reach & Execution
Built-In App Connections	1500+ Apps	Manual Config	Via Connectors Only	Each Needs Its Own Flow	Own Ecosystem Only
Web Research & Scraping	Built-In, No Extra Setup				Not Automation-Grade
	Intelligence
Reasons Through Edge Cases					Reasons, Rarely Acts
Scheduled Tasks					Limited Support
Single Prompt, Multi-App				Each App Pair Needs Own Flow	Conversation-Scoped Only

Agent for

Tookan

A Product by

Trusted by

42,000+ businesses worldwide

Certified

FAQ

Questions
About Tookan AI Agent

An AI agent for Tookan is a digital worker that executes tasks across your delivery management system and other apps. It handles logistics, updates statuses, and manages communications automatically.

Give It a Task.
Watch It Get Done.

Type in your task. The agent accesses your apps, reasons through the data, executes across your stack, and comes back with results.

👇 Tell the AI agent what to do

Run My Agent Free

AI Agent for Tookan

Turn your delivery backlog into resolved orders today

Catch up on every delivery task that failed yesterday

Assign all unassigned orders to the nearest agents

Clean up duplicate delivery requests

Generate a summary of today's delivery delays

Sync completed delivery data to Google Sheets

Got a different task in mind? Describe it

Reassign orders from agents who are offline

Notify dispatch of high-value pending orders

Check for tasks missing delivery proof

Update delivery zones based on new orders

Verify agent shift start times

Got a different task in mind? Describe it

Respond to customers asking about order status

Flag orders with negative feedback

Send delivery confirmation updates

Handle rescheduling requests from email

Compile weekly delivery satisfaction reports

Got a different task in mind? Describe it

Review delivery cost vs revenue for the week

Identify top-performing delivery zones

Check for recurring delivery issues

Monitor agent performance trends

Audit delivery service level compliance

Got a different task in mind? Describe it

How Does a Tookan AI Agent Work

Keep your deliveries moving without manual oversight — with agents on autopilot

1. Assign new orders to the nearest agent instantly

2. Notify customers of delivery delays

3. Log completed deliveries to finance

4. Flag agents who are idle for too long

5. Escalate failed deliveries to support

1. Re-route orders when an agent cancels

2. Batch orders by delivery zone

3. Verify proof of delivery photos

4. Update inventory levels after delivery

5. Send daily zone performance digests

1. Send personalized thank you notes

2. Trigger feedback requests after delivery

3. Alert support of urgent delivery changes

4. Handle customer address change requests

5. Weekly customer happiness report

1. Monitor delivery cost spikes

2. Track expansion zone growth

3. Alert on low agent capacity

4. Summarise daily revenue

5. Flag recurring delivery zones issues

Playbooks

Turn any repetitive process into a click-to-complete workflow.

What are playbooks?

Delivery Exception Playbook

New Agent Onboarding Playbook

Bulk Task Import Playbook

Delivery Zone Audit Playbook

Agent Performance Review Playbook

Route Optimization Playbook

Emergency Dispatch Playbook

Inventory Sync Playbook

Agent Shift Audit Playbook

Delivery Zone Performance Playbook

Customer Feedback Playbook

Order Status Inquiry Playbook

Rescheduling Playbook

Delivery Confirmation Playbook

Weekly Happiness Report Playbook

Revenue Analysis Playbook

Expansion Audit Playbook

Agent Efficiency Playbook

Failure Trend Playbook

Service Level Audit Playbook

Connect Tookan + Your Favourite Apps With AI Agents

Automate any manual work with AI Agents

One-off tasks in one message

Recurring Work on autopilot

Repetitive Processes in 1 click

Most Tools Call Themselves Agents. Few Actually Are.

Questions About Tookan AI Agent

Turn any repetitive process into a
click-to-complete workflow.

Most Tools Call Themselves Agents.
Few Actually Are.

Questions
About Tookan AI Agent