WATI
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AI Agent for WATI

Triage, qualify, and route your WhatsApp conversations automatically. DoMyWork AI agents work with WATI and 1,500+ apps to turn chat signals into resolved customer outcomes.

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Summarise the last 20 WhatsApp chats in WATI
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Export today's WhatsApp conversations to a sheet
Agent for
A Product by
integrately
Trusted by
42,000+ businesses worldwide
Certified
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💬 Chat with agent

Turn your WhatsApp conversations into resolved business actions

Triage pending chats, update your CRM, qualify leads, and sync data across your apps.
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DoMyWork
WATI

20 chat summaries generated

WATI20 chat summaries generated
1

Triage the backlog of unanswered WhatsApp messages

"Scan my WATI inbox for messages that haven't been replied to in over 4 hours, summarise the customer's intent, and draft a helpful response for each in my drafts folder."

2

Flag urgent refund requests for immediate review

"Find all WATI messages from today containing 'refund' or 'cancel' and move them to a 'Priority' folder in my helpdesk."

3

Summarise complex customer issues for the team

"Take the last 10 messages from this specific WATI chat and write a 3-bullet point summary for my manager."

4

Close out resolved support tickets in your CRM

"Look at my resolved WATI chats and update the status of the corresponding contact in HubSpot to 'Resolved'."

5

Send feedback surveys after chat resolution

"Find all WATI chats marked as 'Resolved' today and send a feedback link to those customers via WhatsApp."

Got a different task in mind? Describe it

How Does a WATI AI Agent Work

1
Connect Your Apps
WATI
Gmail
HubSpot
2
Type Your Task
Describe...
3
Agent Executes & Reports Back
WATI
HubSpot
See it in action
🛸 Autopilot

Act on every WhatsApp message the moment it arrives — with agents on autopilot

The agents work across your apps 24/7.
They triage incoming chats, update your records, and trigger follow-ups before you even open WATI.
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Setting up an autopilot is too easy
1. Select when agent is executed
New message is received in WATI
2. Describe the task to agent
Describe...

1. Triage urgent support tickets instantly

WhenNew message is received in WATI
Then

Analyse the message for urgency. If it's a critical issue, tag it 'Urgent' in WATI and ping the support lead in Slack.

Put on Autopilot
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2. Auto-reply to common questions

WhenNew message is received in WATI
Then

Check if the message is a common FAQ. If yes, send the pre-approved response automatically.

Put on Autopilot
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3. Create support tickets from chat

WhenNew message is received in WATI
Then

If the message is a support request, create a ticket in Zendesk and link the WATI chat ID.

Put on Autopilot
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4. Escalate long-running chat threads

WhenEvery hour
Then

Check for WATI chats open for >2 hours and notify the manager.

Put on Autopilot
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5. Log chat summaries to CRM

WhenNew message is received in WATI
Then

Summarise the chat once finished and save the summary to the contact's profile in HubSpot.

Put on Autopilot
DoMyWork Integration
Build your own autopilot
Set the trigger. Describe the action. Done.
1. Select when agent is executed
WATI
Select
2. Describe the task to agent
jobs

Playbooks

Turn any repetitive process into a click-to-complete workflow.

Collect inputs through forms, run AI agents on the spot — all on one page.
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Escalation Playbook
1.
FormCollect data with form
1. Enter Chat Details
Enter Chat Details

Fill fields below 👇

2.
AI AgentExecute agent from playbook
2. Summarise Issue
Agent

Summarise the last 10 messages from WATI chat {{Chat ID}}.

3.
Complete in a clickSend data to 1500+ apps
3. Post to Slack
Send MessageinSlack
4. Update WATI Tag
Add TaginWATI
playbook

Escalation Playbook

Escalate a chat to a manager with a summary.
playbook

Refund Processing Playbook

Process a refund request and log it.
playbook

Feedback Collection Playbook

Request feedback after a ticket.
playbook

Onboarding Help Playbook

Send onboarding docs.
playbook

Ticket Closure Playbook

Close ticket and update CRM.
1500+ App Integrations

Connect WATI + Your Favourite Apps With AI Agents

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Automate any manual work with AI Agents 

One-off tasks in one message

Chat
When
New message is received in WATI
Then
|

Recurring Work on autopilot

Autopilot
Lead Qualification
Enter WhatsApp lead
Qualify with AI
Update CRM

Repetitive Processes in 1 click

Playbooks
Why DoMyWork

Most Tools Call Themselves Agents.
Few Actually Are.

Capability
DoMyWork
AI agent + execution
Claude Code
Agentic dev CLI
Anthropic Cowork
Desktop file agent
Zapier / Make / n8n
Rule-based automation
ChatGPT + Copilot
General AI assistants
Getting Started
Instant To Start, No Setup App Install Needed
Flows Must Be Built First
No Pre-Mapping Needed
Every Field Must Be Mapped
No Technical Skills Needed
Terminal, Scripts, Infra
Gets Complex Fast
Reach & Execution
Built-In App Connections
1500+ Apps
Manual Config
Via Connectors Only
Each Needs Its Own Flow
Own Ecosystem Only
Web Research & Scraping
Built-In, No Extra Setup
Not Automation-Grade
Intelligence
Reasons Through Edge Cases Reasons, Rarely Acts
Scheduled Tasks Limited Support
Single Prompt, Multi-App
Each App Pair Needs Own Flow
Conversation-Scoped Only
Agent for
A Product by
integrately
Trusted by
42,000+ businesses worldwide
Certified
soc-2iso-27001gdpr
FAQ

Questions
About WATI AI Agent

WATI
do-integration-icon
An AI agent for WATI is an intelligent software that connects your WhatsApp Business account to your other apps. It reads, classifies, and acts on messages automatically.
faq-bg
Give It a Task.
Watch It Get Done.
Type in your task. The agent accesses your apps, reasons through the data, executes across your stack, and comes back with results.
👇 Tell the AI agent what to do