Does DoMyWork actually execute tasks or just suggest them?

It executes them. Once you describe a task, the agent completes the work across Zonka Feedback and your other apps, such as updating your CRM or drafting emails.

How is this different from native AI in Zonka Feedback?

Native AI features are often limited to the app itself. DoMyWork acts across your entire stack, connecting Zonka Feedback to your CRM, helpdesk, and communication tools.

Is DoMyWork better than Zapier for Zonka Feedback tasks?

Zapier requires you to build logical steps manually. With DoMyWork, you simply describe the outcome, and the agent figures out the steps and executes them for you.

Can the agent monitor Zonka Feedback for me?

Yes, our autopilot agents watch for new Zonka Feedback responses 24/7 and act immediately based on the rules you set, such as flagging urgent issues.

Is my Zonka Feedback data safe?

Yes. DoMyWork uses secure, encrypted connections to interact with your apps and only performs the specific tasks you authorise.

Can I connect Zonka Feedback to multiple apps at once?

Absolutely. You can instruct the agent to take data from Zonka Feedback and simultaneously update your CRM, notify your team in Slack, and create a ticket in your helpdesk.

AI Agent for Zonka Feedback

Analyse survey responses, route feedback, and update your CRM automatically. DoMyWork AI agents work with Zonka Feedback and 1,500+ apps to turn customer voices into resolved issues.

Summarise negative feedback from last week

Find detractors and add them to HubSpot

Draft follow-up emails for low NPS scores

Identify top feature requests from this month

Post a summary of feedback to my team

Check for urgent complaints in recent surveys

Agent for

Zonka Feedback

A Product by

Trusted by

42,000+ businesses worldwide

Certified

💬 Chat with agent

Turn your customer feedback into resolved conversations

Analyse survey responses, identify churn risks, route feedback to teams, and update your CRM records.

14 responses summarised in Slack

Catch up on every negative response from last week

"Check last week's Zonka Feedback responses, identify every low NPS score, and draft a personal follow-up email in Gmail for each one. Post the list of customers to Slack."

Send Message

Find customers who mentioned specific issues

"Search Zonka Feedback for responses mentioning 'billing' and add those customers to a 'Billing Issues' list in HubSpot."

Send Message

Identify churn signals in recent surveys

"Analyse recent Zonka Feedback data to find customers expressing frustration with pricing and flag them in our CRM."

Send Message

Summarise feedback for a key account

"Pull all Zonka Feedback responses from 'Acme Corp' and create a one-page summary for their account manager."

Send Message

Draft responses to positive feedback

"Find all 9 and 10 NPS scores in Zonka Feedback and draft a 'thank you' email in Gmail for each one."

Send Message

Got a different task in mind? Describe it

Send Message

Extract feature requests from survey comments

"Scan Zonka Feedback comments for feature requests, categorise them by module, and add them to our product board in Trello."

Send Message

Compare feedback against current roadmap

"Analyse Zonka Feedback comments regarding 'mobile app' and summarise the top 3 requested improvements."

Send Message

Identify user pain points in new features

"Look at Zonka Feedback responses from the last 30 days and list the top 5 friction points users reported."

Send Message

Summarise sentiment for the latest release

"Pull Zonka Feedback sentiment scores for users who responded after our latest release and report the trend."

Send Message

Create a report of user feedback themes

"Analyse Zonka Feedback for the last quarter and group responses into 4 main themes for the product team."

Send Message

Got a different task in mind? Describe it

Send Message

Flag urgent complaints for immediate review

"Check Zonka Feedback for any response with a score of 1 or 2 and create a high-priority ticket in Zendesk."

Send Message

Identify common support friction points

"Review Zonka Feedback comments for mentions of 'support' or 'help' and list the 3 most common complaints."

Send Message

Create a report on response resolution speed

"Compare Zonka Feedback sentiment with support ticket resolution times in Zendesk to find gaps."

Send Message

Draft responses to common complaints

"Find all Zonka Feedback responses complaining about 'login issues' and draft a standard help article link reply in Gmail."

Send Message

Analyse feedback for support staff training

"Identify Zonka Feedback responses that mention staff interactions and summarise the positive and negative trends."

Send Message

Got a different task in mind? Describe it

Send Message

Clean up feedback data in your spreadsheet

"Export Zonka Feedback data to Google Sheets, remove duplicates, and format the survey scores."

Send Message

Sync feedback scores to your data warehouse

"Take the latest Zonka Feedback responses and append them to our master feedback tracking sheet in Google Sheets."

Send Message

Identify missing CRM data from surveys

"Check Zonka Feedback responses for customer emails and verify if they exist in HubSpot, creating them if missing."

Send Message

Monitor feedback volume trends

"Calculate the weekly volume of Zonka Feedback responses and post a summary of the trend to Slack."

Send Message

Standardise feedback tags in your CRM

"Review Zonka Feedback tags and ensure they match our standard categories in HubSpot."

Send Message

Got a different task in mind? Describe it

Send Message

How Does a Zonka Feedback AI Agent Work

Connect Your Apps

Type Your Task

Agent Executes & Reports Back

See it in action

Try Zonka Feedback AI Agent

🛸 Autopilot

Act on customer feedback the moment it arrives — with agents on autopilot

The agents work across your apps 24/7.

They catch new responses, analyse sentiment, and trigger follow-ups before you even open the dashboard.

Setting up an autopilot is too easy

New survey response is received

Describe...

1. Flag churn risks the moment they appear

WhenNew survey response is received

Then

Analyse the sentiment. If the score is below 3, create a high-priority task in Asana for the account manager.

Put on Autopilot

2. Send instant thank you notes to promoters

WhenNew survey response is received

Then

If the score is 9 or 10, send a personalised thank you email via Gmail.

Put on Autopilot

3. Update CRM status for feedback respondents

WhenNew survey response is received

Then

Update the contact record in HubSpot with the latest NPS score.

Put on Autopilot

4. Alert the team to new feedback in Slack

WhenNew survey response is received

Then

Post a summary of the feedback and the customer name to the #customer-feedback channel.

Put on Autopilot

5. Schedule a weekly feedback digest

WhenEvery Monday at 09:00 AM

Then

Pull all Zonka Feedback responses from the previous week and post a summary to Slack.

Put on Autopilot

1. Log feature requests automatically

WhenNew survey response is received

Then

If the comment mentions 'feature' or 'request', add it to the product backlog in Trello.

Put on Autopilot

2. Categorise feedback by product module

WhenNew survey response is received

Then

Identify which product module is mentioned and tag the response in our tracking sheet.

Put on Autopilot

3. Alert product team to critical bugs

WhenNew survey response is received

Then

If the comment contains 'bug' or 'broken', post an immediate alert in the #product-bugs channel.

Put on Autopilot

4. Track sentiment trends for new features

WhenNew survey response is received

Then

Add the score to a running average in Google Sheets for the relevant feature.

Put on Autopilot

5. Summarise monthly product feedback

WhenEvery 1st of the month at 08:00 AM

Then

Analyse all Zonka Feedback from the last month and email a summary to the product leadership team.

Put on Autopilot

1. Triage complaints into helpdesk tickets

WhenNew survey response is received

Then

If the sentiment is negative, create a ticket in Zendesk and assign it to the support queue.

Put on Autopilot

2. Identify recurring support issues

WhenNew survey response is received

Then

Check if the issue matches existing tickets and link them if a duplicate is found.

Put on Autopilot

3. Escalate urgent customer issues

WhenNew survey response is received

Then

If the customer is a 'VIP' in HubSpot, alert the support manager via Slack.

Put on Autopilot

4. Follow up on unresolved feedback

WhenNew survey response is received

Then

If no follow-up is logged in 24 hours, send a reminder to the assigned agent.

Put on Autopilot

5. Report on weekly support sentiment

WhenEvery Friday at 04:00 PM

Then

Compile all Zonka Feedback sentiment scores and email the report to the support team.

Put on Autopilot

1. Sync feedback data to master records

WhenNew survey response is received

Then

Append the response details to the master feedback database in Google Sheets.

Put on Autopilot

2. Validate feedback contact information

WhenNew survey response is received

Then

Check if the email provided is valid and update the record in HubSpot.

Put on Autopilot

3. Archive old feedback responses

WhenEvery Sunday at 11:00 PM

Then

Move all Zonka Feedback responses older than 90 days to an archive sheet.

Put on Autopilot

4. Check for missing CRM data

WhenNew survey response is received

Then

If the customer company is missing, search HubSpot for the domain and update the record.

Put on Autopilot

5. Notify operations of high feedback volume

WhenNew survey response is received

Then

If volume exceeds 50 responses per hour, post an alert to the operations Slack channel.

Put on Autopilot

Build your own autopilot

Set the trigger. Describe the action. Done.

1. Select when agent is executed

App

Zonka Feedback

When

Select

2. Describe the task to agent

Put on Autopilot

Playbooks

Turn any repetitive process into a
click-to-complete workflow.

Collect inputs through forms, run AI agents on the spot — all on one page.

Churn Risk Mitigation Playbook

FormCollect data with form

1. Enter survey response

Enter survey response

Fill fields below 👇

Customer Name *

Survey Comment *

AI AgentExecute agent from playbook

2. Analyse risk factors

Agent

Analyse {{Survey Comment}} for churn indicators and suggest a retention strategy.

Complete in a clickSend data to 1500+ apps

3. Create CRM task

Create TaskinHubSpot

4. Notify manager

Send MessageinSlack

Churn Risk Mitigation Playbook

Run for low NPS scores to save at-risk accounts.

Clone This Playbook

Customer Onboarding Survey Playbook

Send and analyse onboarding feedback.

Clone This Playbook

Promoter Referral Playbook

Turn happy customers into referrals.

Clone This Playbook

Feedback Review Playbook

Prepare for account reviews.

Clone This Playbook

Feedback Response Training Playbook

Analyse staff performance.

Clone This Playbook

Feature Request Validation Playbook

Validate requests with AI.

Clone This Playbook

Release Sentiment Playbook

Check release success.

Clone This Playbook

Competitive Feedback Playbook

Analyse competitor mentions.

Clone This Playbook

User Persona Feedback Playbook

Segment feedback by persona.

Clone This Playbook

Feedback Loop Playbook

Close the loop on requests.

Clone This Playbook

Ticket Escalation Playbook

Escalate feedback to tickets.

Clone This Playbook

Support Training Playbook

Identify training gaps.

Clone This Playbook

Customer Satisfaction Playbook

Measure CSAT trends.

Clone This Playbook

Feedback Loop Playbook

Close support loops.

Clone This Playbook

Staff Praise Playbook

Recognise great support.

Clone This Playbook

Data Cleansing Playbook

Standardise feedback data.

Clone This Playbook

CRM Sync Playbook

Sync feedback to CRM.

Clone This Playbook

Feedback Audit Playbook

Audit survey quality.

Clone This Playbook

Data Export Playbook

Export feedback to warehouse.

Clone This Playbook

Feedback Volume Playbook

Track feedback volume.

Clone This Playbook

1500+ App Integrations

Connect Zonka Feedback + Your Favourite Apps With AI Agents

Google Sheets

Webhook / API Integration

SafetyCulture (iAuditor)

Freshworks CRM (Freshsales Suite)

TikTok Lead Generation

Salesforce Marketing Cloud

RSS

Builderall Mailingboss

Facebook Custom Audiences

FastField Mobile Forms

Thrive Themes (Thrive Automator)

Instagram for business

Microsoft Dynamics 365 CRM

Google Search Console

QuickEmailVerification

Adobe Commerce (Magento)

Ora

CalendarHero (Zoom.ai)

CompanyCam (In Review)

Microsoft Dynamics 365 Business Central

Alchemer (SurveyGizmo)

Katana Cloud Manufacturing

Brilliant Directories

You Need A Budget (YNAB)

Wix

Accredible Credential

Box

Cisco Webex (Meetings)

GREEN-API (In Review)

Clio Grow

Facebook Ads Management And Insights

Agolix (Assessment Generator)

The Conversion Engine

WhatsApp V3 by OnlineLiveSupport

PDF Export by PDFCrowd

Lob

Forminit (Getform.io)

Vooplayer - ( Spotlightr )

Instabot: Chatbot Platform

The Course Creator's Kit

Really Simple Systems CRM

SMS Online Live Support

SolarWinds Service Desk

Eko

Manifestly Checklists

Tango Card (Under Review)

Unsplash (Under Review)

Sempico Solutions SMS

WhatsApp Blast, APIs & CRM by WAToolsonline

Planyo Online Booking

PagePixels Screenshots

NioLeads

Xoal

PostGrid Print and Mail

Crypto Valley Journal

Projekly – Project Management, CRM, HR & Invo

Google Photos(Under Review)

8x8

Email List Validation

BPC

LinkupAPI for LinkedIn

Moz

WhatsApp Notifications and Alerts by SyncMate

E2B

Automate any manual work with AI Agents

One-off tasks in one message

Chat

When

New survey response is received

Then

Recurring Work on autopilot

Autopilot

Feedback Triage Playbook

Enter survey ID

Analyse sentiment

Update CRM record

Repetitive Processes in 1 click

Playbooks

Why DoMyWork

Most Tools Call Themselves Agents.
Few Actually Are.

Capability	DoMyWork AI agent + execution	Claude Code Agentic dev CLI	Anthropic Cowork Desktop file agent	Zapier / Make / n8n Rule-based automation	ChatGPT + Copilot General AI assistants
	Getting Started
Instant To Start, No Setup			App Install Needed	Flows Must Be Built First
No Pre-Mapping Needed				Every Field Must Be Mapped
No Technical Skills Needed		Terminal, Scripts, Infra		Gets Complex Fast
	Reach & Execution
Built-In App Connections	1500+ Apps	Manual Config	Via Connectors Only	Each Needs Its Own Flow	Own Ecosystem Only
Web Research & Scraping	Built-In, No Extra Setup				Not Automation-Grade
	Intelligence
Reasons Through Edge Cases					Reasons, Rarely Acts
Scheduled Tasks					Limited Support
Single Prompt, Multi-App				Each App Pair Needs Own Flow	Conversation-Scoped Only

Agent for

Zonka Feedback

A Product by

Trusted by

42,000+ businesses worldwide

Certified

FAQ

Questions
About Zonka Feedback AI Agent

It is an autonomous agent that connects Zonka Feedback to your other apps, allowing it to read, analyse, and act on survey responses without you needing to build manual workflows.

Give It a Task.
Watch It Get Done.

Type in your task. The agent accesses your apps, reasons through the data, executes across your stack, and comes back with results.

👇 Tell the AI agent what to do

Run My Agent Free

AI Agent for Zonka Feedback

Turn your customer feedback into resolved conversations

Catch up on every negative response from last week

Find customers who mentioned specific issues

Identify churn signals in recent surveys

Summarise feedback for a key account

Draft responses to positive feedback

Got a different task in mind? Describe it

Extract feature requests from survey comments

Compare feedback against current roadmap

Identify user pain points in new features

Summarise sentiment for the latest release

Create a report of user feedback themes

Got a different task in mind? Describe it

Flag urgent complaints for immediate review

Identify common support friction points

Create a report on response resolution speed

Draft responses to common complaints

Analyse feedback for support staff training

Got a different task in mind? Describe it

Clean up feedback data in your spreadsheet

Sync feedback scores to your data warehouse

Identify missing CRM data from surveys

Monitor feedback volume trends

Standardise feedback tags in your CRM

Got a different task in mind? Describe it

How Does a Zonka Feedback AI Agent Work

Act on customer feedback the moment it arrives — with agents on autopilot

1. Flag churn risks the moment they appear

2. Send instant thank you notes to promoters

3. Update CRM status for feedback respondents

4. Alert the team to new feedback in Slack

5. Schedule a weekly feedback digest

1. Log feature requests automatically

2. Categorise feedback by product module

3. Alert product team to critical bugs

4. Track sentiment trends for new features

5. Summarise monthly product feedback

1. Triage complaints into helpdesk tickets

2. Identify recurring support issues

3. Escalate urgent customer issues

4. Follow up on unresolved feedback

5. Report on weekly support sentiment

1. Sync feedback data to master records

2. Validate feedback contact information

3. Archive old feedback responses

4. Check for missing CRM data

5. Notify operations of high feedback volume

Playbooks

Turn any repetitive process into a click-to-complete workflow.

What are playbooks?

Churn Risk Mitigation Playbook

Customer Onboarding Survey Playbook

Promoter Referral Playbook

Feedback Review Playbook

Feedback Response Training Playbook

Feature Request Validation Playbook

Release Sentiment Playbook

Competitive Feedback Playbook

User Persona Feedback Playbook

Feedback Loop Playbook

Ticket Escalation Playbook

Support Training Playbook

Customer Satisfaction Playbook

Feedback Loop Playbook

Staff Praise Playbook

Data Cleansing Playbook

CRM Sync Playbook

Feedback Audit Playbook

Data Export Playbook

Feedback Volume Playbook

Connect Zonka Feedback + Your Favourite Apps With AI Agents

Automate any manual work with AI Agents

One-off tasks in one message

Recurring Work on autopilot

Repetitive Processes in 1 click

Most Tools Call Themselves Agents. Few Actually Are.

Questions About Zonka Feedback AI Agent

Turn any repetitive process into a
click-to-complete workflow.

Most Tools Call Themselves Agents.
Few Actually Are.

Questions
About Zonka Feedback AI Agent